Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Deva Maru

Cranbrook,BC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Sales Representative

Bell Mobility
08.2023 - Current
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed and maintained a comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Hit monthly targets by utilizing sales techniques.

CUSTOMER SERVICE ASSOCIATE

Winners
01.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Auxiliary Bookstore Clerk

College Of The Rockies
08.2023 - 09.2023
  • Increased customer satisfaction by providing personalized assistance and book recommendations.
  • Enhanced customer experience by maintaining clean, organized, and visually appealing store environment.
  • Improved store efficiency with thorough inventory management and timely restocking of shelves.
  • Worked closely with department leads to optimize floor layout based on sale trends.
  • Streamlined processes for receiving shipments, unpacking books, and updating inventory records accurately.

CUSTOMER SERVICE REPRESENTATIVE

Dominos Pizza
12.2022 - 01.2023
  • Processing payments, & helping to prepare & package food orders
  • Answered constant flow of customer calls with minimal wait times.
  • Handling customers complaints & concerns.

SALES ASSOCIATE

Autolamps Trading Limited
04.2019 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - International Relations

Athabasca University
Calgary, AB
09.2025

Skills

  • Customer Service
  • Adaptability
  • Time Management
  • Customer Relationship Building
  • Product and Service Sales

References

References available upon request

Timeline

Sales Representative

Bell Mobility
08.2023 - Current

Auxiliary Bookstore Clerk

College Of The Rockies
08.2023 - 09.2023

CUSTOMER SERVICE ASSOCIATE

Winners
01.2023 - Current

CUSTOMER SERVICE REPRESENTATIVE

Dominos Pizza
12.2022 - 01.2023

SALES ASSOCIATE

Autolamps Trading Limited
04.2019 - 12.2019

Bachelor of Arts - International Relations

Athabasca University

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Deva Maru