Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dev Patel

SASKATOON,SK

Summary

Detail-oriented professional skilled in accounting principles and financial analysis, with hands-on experience in customer service roles. Committed to improving customer experiences while ensuring accurate data entry and reservation management.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Enterprise Rent-A-Car (Airport)
Saskatoon, Saskatchewan
05.2025 - Current
  • Facilitated customer understanding of rental agreements and guided vehicle selection.
  • Guided customers through rental policies, insurance options, and vehicle features to enhance their experience.
  • Processed vehicle returns and conducted thorough inspections for damages.
  • Collaborated with team members to ensure efficient rental operations.
  • Handled customer inquiries via phone, email, and in-person interactions to ensure prompt resolution.

Check-in and Boarding Agent(CSR)

Executive Aviation (WestJet)
Saskatoon, Saskatchewan
10.2024 - 05.2025
  • Facilitated smooth boarding procedures through documentation verification and passenger assistance.
  • Monitored safety compliance during boarding activities to uphold regulatory standards.
  • Maintained accurate records of passenger boarding and baggage information.
  • Guided customers on IATA baggage allowance regulations to prevent boarding delays.
  • Checked all necessary paperwork before allowing any aircraft to depart from the airport.

Reservation Agent

Travelodge Saskatoon by Wyndham
Saskatoon, Saskatchewan
09.2023 - 03.2025
  • Managed guest reservations via online and phone inquiries to ensure accurate bookings.
  • Delivered exceptional customer service to increase guest satisfaction and loyalty.
  • Updated and maintained reservation systems for accuracy.
  • Collaborated with team members to streamline reservation processes, improving overall efficiency.
  • Processed customer payments for reservations over the phone.

Education

Bachelor of Commerce - Accounting

University of Saskatchewan
Saskatoon
04-2027

Skills

  • Customer service
  • Order processing
  • Reservation management
  • Team collaboration
  • Financial analysis
  • Accounting principles

References

References available upon request.

Timeline

Customer Service Representative

Enterprise Rent-A-Car (Airport)
05.2025 - Current

Check-in and Boarding Agent(CSR)

Executive Aviation (WestJet)
10.2024 - 05.2025

Reservation Agent

Travelodge Saskatoon by Wyndham
09.2023 - 03.2025

Bachelor of Commerce - Accounting

University of Saskatchewan
Dev Patel