Destiny Morales
Hayward
Summary
Dynamic leader with proven expertise in customer service and team leadership honed at Chuck E Cheese. Excelled in enhancing customer satisfaction and resolving staff conflicts, demonstrating exceptional decision-making and time management skills. Achieved significant improvements in employee productivity and service delivery, ensuring a professional and safe environment for all.
Overview
4
4
years of professional experience
Work History
Manager
Chuck E Cheese
03.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- inventory management, optimizing stock levels, and placing orders
Education
Medical Assistant
Carrington College
San Leandro, CA06-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
Timeline
Manager
Chuck E Cheese
03.2021 - Current
Medical Assistant
Carrington College
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