Destiny Marin
Rosemead
Summary
Detail-oriented and proactive team contributor with strong organizational capabilities and a proven track record in managing multiple projects simultaneously while maintaining high accuracy. Exceptional communication and project management skills facilitate effective task prioritization and timely achievement of deadlines in fast-paced environments. Recognized for the ability to identify and address issues, focusing on optimizing processes to support team objectives and drive overall success. Committed to fostering collaboration and enhancing productivity through strategic planning and execution.
Overview
8
8
years of professional experience
Work History
Claims Recovery
AltaMed Health Services
Montebello, CA
11.2024 - Current
- Reconcile accounts using daily refund logs to ensure accuracy and compliance
- Verify and apply refund checks to appropriate claims within internal systems
- Prepare and issue overpayment request letters
- Process incoming mail, including scanning, logging, and organizing documentation
- Retract and adjust claims as needed
- Maintain organized and audit-ready files for recordkeeping
Claim Assistant
Premier Claims Management, LLC
Santa Ana, CA
04.2022 - 08.2024
- Assist Claim Adjusters with managing claims by drafting and issuing Position Letter.
- Operate multi-line phone system through the Nextiva app on the desktop.
- Create invoices for payment.
- Extract files and create Dropbox links password-protected for use outside of the office.
- Mail documents via USPS and FedEx.
- Research information related to Claimant information for assistance with claim review.
- Assist with projects related to maintaining claims.
Administrative Assistant/Receptionist
Villagio Wood Floors
Vernon, CA
10.2019 - 04.2022
- Greet persons entering establishment, determine nature and purpose of visit.
- Operate telephone or forward calls, providing information, taking messages, or scheduling appointments.
- Work with Quickbooks in regards of creating estimates, invoices, and checking our inventory.
- Schedule and book shipments Via Freight, UPS, and FedEx, bringing back shipments as well as submit claim for damaged goods.
- Replying to emails in a timely manner
Production Associate
Partners Personnel
Whittier, CA
10.2018 - 10.2019
- Perform quality checks on products and parts.
- Package finished products and prepare them for shipment.
- Rotate through all the tasks required in a particular production process.
- Complete production reports to communicate team production level to management.
Education
No Degree - Welding
Orange Coast College
Costa Mesa, CASkills
- Administrative Support
- QuickBooks
- Organizational skills
- Shipping & Receiving / Freight Coordination
- Customer Service
- Time Management & Multitasking
- Problem Solving & Critical Thinking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
Timeline
Claims Recovery
AltaMed Health Services
11.2024 - Current
Claim Assistant
Premier Claims Management, LLC
04.2022 - 08.2024
Administrative Assistant/Receptionist
Villagio Wood Floors
10.2019 - 04.2022
Production Associate
Partners Personnel
10.2018 - 10.2019
No Degree - Welding
Orange Coast College