Destiny Cerna
Dinuba,CA
Summary
Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
03.2023 - 08.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Cashier
Home Depot
04.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Dinuba High School
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Flexible schedule
- Accurate money handling
Timeline
Personal Shopper
Walmart
03.2023 - 08.2023
Cashier
Home Depot
04.2021 - 08.2022
High School Diploma -
Dinuba High School
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