Summary
Overview
Work History
Education
Skills
Awards
Timeline
BusinessAnalyst
Destiny Boyd-Martin

Destiny Boyd-Martin

Brantford

Summary

Dedicated and culturally aware professional with strong customer service skills and a deep commitment to supporting diverse communities. As an Indigenous Individual, I bring a unique perspective and sensitivity to the needs of various populations. Currently pursuing a degree in Indigenous Studies and Human Rights, I am passionate about advocating for social justice, equality, and inclusion. Known for my effective communication skills and ability to provide exceptional service, I prioritize cultural competency and empathy in all interactions.

Overview

7
7
years of professional experience

Work History

Customer Service

Mary Browns
Brantford
04.2022 - 01.2023
  • I provided exceptional customer service in this fast-paced food service environment, achieving many customer service awards under the Mary Browns franchise
  • My responsibilities included processing orders, handling cash/electronic payments and addressing customer inquiries

Waitress

Sushi8
Brantford
03.2016 - 04.2020
  • At Sushi8, I held multiple roles including Server, Hostess, Trainer, and Supervisor, responsible for providing excellent customer service, ensuring smooth restaurant operations, and training new staff

Education

Wilfred Laurier University - Indigenous Studies and Human Rights

Wilfred Laurier University
Brantford, ON
03.2025

Human Services Foundation -

Mohawk College
Hamilton, ON
04.2022

Skills

  • Research methods
  • Cultural sensitivity
  • Conflict resolution
  • Academic support
  • Multicultural competence
  • Program development
  • Community Outreach
  • Team collaboration

Awards

  • Achieved High Honours and won 2 English awards at Pauline Johnson Collegiate.
  • Awarded Honour Roll at Mohawk College.
  • Currently aiming for honours at Wilfred Laurier University.

Timeline

Customer Service

Mary Browns
04.2022 - 01.2023

Waitress

Sushi8
03.2016 - 04.2020

Wilfred Laurier University - Indigenous Studies and Human Rights

Wilfred Laurier University

Human Services Foundation -

Mohawk College
Destiny Boyd-Martin