Hossam Mohamed
Montreal,Quebec
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Caring individual dedicated to exceptional customer service and maintaining clean, functional workspaces. Expert in recordkeeping for scheduling and office administration tasks.
Overview
3
3
years of professional experience
Work History
Customer Service
IGA
Montreal, Quebec
06.2024 - 12.2024
- Greeted guests and provided friendly customer service.
- Provided customer service assistance when necessary.
- Provided customer service to ensure satisfaction.
- Provided customer service support to clients.
Cashier
subway
Montreal, Quebec
06.2023 - 09.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered customer questions and provided store information.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Cashier
Dollarama
Montreal, Canada
01.2022 - 09.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered customer questions and provided store information.
Education
DEC - social science
Vanier College
Montreal, QC12-2025
High school diploma -
St-henri Highschool
Montreal, QC06-2022
Skills
- Research methods
- Effective communication
- Team collaboration
- Critical thinking
- Problem solving
- Customer service support
Roles And Responsibilities
- Helping customers find the foods they need, completing their purchases on a cash register, bagging their groceries, and helping them load their grocery bags into their vehicles.
- Cleaning the store
- Restocking shelves and ordering stock
- General maintenance and stocking tasks
- Escort customers to the appropriate aisle or shelf to assist with purchasing decisions.
- Discard expired items and place near expiry items on special promotions.
- Cleaning and sanitizing different areas during COVID.
Languages
- English, Perfect
- Arabic, Perfect
- French, Intermediate
Timeline
Customer Service
IGA
06.2024 - 12.2024
Cashier
subway
06.2023 - 09.2023
Cashier
Dollarama
01.2022 - 09.2022
DEC - social science
Vanier College
High school diploma -
St-henri Highschool
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