Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Desiree Hastings

Toronto,ON

Summary

Dynamic professional with a proven track record at HairBy.Des, blending advanced communication skills and creativity to enhance client satisfaction and service quality. Adept in POS systems and known for outstanding customer service, consistently fostering positive experiences. Skilled in team collaboration and fast learning, ensuring high standards of cleanliness and client care in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Hairstylist

HairBy.Des
Toronto, Ontario
06.2020 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Oversaw inventory levels to maintain necessary materials.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Greeted customers, answered phones and booked appointments.
  • Operated cash registers to receive payments from patrons.
  • Styled traditional and contemporary hairstyles for diverse clientele daily.

Student Esthetician

Senca collage
Toronto, Ontario
09.2018 - 09.2020
  • Upheld cleanliness and sanitation standards in compliance with state regulations.
  • Followed up with clients after their service was completed to ensure satisfaction.
  • Provided facial and body treatments to clients, such as waxing, exfoliation, massage, and skin care.
  • Educated clients on proper skin care techniques and product usage.

Youth Leader

Lawrence Heights Community Center
Toronto, Ontario
06.2014 - 08.2019
  • Utilized social media and other digital platforms to engage youth and promote program activities.
  • Provided homework assistance, academic enrichment and physical activity by following curriculum and materials.
  • Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
  • Maintained accurate records of youth attendance, participation, and progress.

Education

Master of Advanced Study - Esthetian

Seneca College of Applied Arts And Technology
North York, None
06-2020

High School Diploma -

George Harvey
Toronto
10-2016

Skills

  • Outstanding customer service
  • Advanced communication skills
  • Strong work ethics
  • Fast learner
  • Independent
  • Team player
  • Skilled in POS and MOS Systems
  • Responsible, reliable, and punctual
  • Creative

Certification

  • Standard First Aid and CPR C
  • PHCD Certified

Timeline

Hairstylist

HairBy.Des
06.2020 - Current

Student Esthetician

Senca collage
09.2018 - 09.2020

Youth Leader

Lawrence Heights Community Center
06.2014 - 08.2019

Master of Advanced Study - Esthetian

Seneca College of Applied Arts And Technology

High School Diploma -

George Harvey

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Desiree Hastings