DESIRAY CLEMEN
Marmora,ON
Summary
Recent graduate of Loyalist College in the Customs Border Services, Justice Studies program. Holder of a valid “G” driver’s license – a cheerful and safety conscious individual. Empathetic Residential Counsellor with 6 months of experience helping clients rehabilitate from mental health and addictions challenges. Highly motivated to find a position within Canadian Mental Health Association Hasting Prince Edward that emphasizes collaborative problem solving and adapting to the personal needs of each resident. Focused team player ready to serve as mentor and resource to clients. Friendly with talent for building trust with individuals through counseling and advice. Approachable demeanor with strong problem-solving skills to tackle various needs or issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Counsellor
Canadian Mental Health Association Hastings Prince Edward
03.2023 - Current
- Work as member of multi-disciplinary team and responsible for providing residential support and services to clients at multiple residences per day
- Develop rapport with clients to create safe and trusting environment for care
- Track and document client’s behavioral changes and response to interventions
- Ensure smooth and comfortable transition for client's residence
- Demonstrated crisis intervention skills/experience with communication, interpersonal and prioritization skills.
- Monitored and documented client progress toward meeting goals and objectives.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Provided crisis management and intervention during emergency situations.
Campus Recreation Activity Facilitator
Loyalist College
09.2021 - 06.2023
- Assisting with programming and supervision of intramural, drop-in and other extracurricular sports and events (softball, ball hockey, flag football, indoor soccer, volleyball, basketball) on campus, demonstrating excellent work ethic of flexibility, punctuality and dependability, encouraging, and supporting students with enthusiastic and positive attitude.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
- Collaborated with community agencies and city departments to provide youth program opportunities and community involvement programs.
Resident Support Worker
DESIRAY CLEMEN, Dundas Manor
01.2019 - 10.2022
- Worked as part of team and independently to ensure needs of residents were met
- Changed linens, laundered clothing, distributed beverages and snacks, assisted residents with ambulation, displayed patience, compassion, empathy and professionalism in stressful and emotionally sensitive situation
- Maintained safe, secure and healthy environment by following standard operating procedure and regulations of public health
- Administered assessments to identify clients' needs and establish treatment plans.
- Educated clients and families on mental health, wellness and recovery topics.
- Evaluated clients' social, emotional and psychological needs to create treatment plans
Resident Support Worker
Private Family
04.2021 - 09.2021
- Day support for young adult with intellectual disability, developed creative and engaging activities (sports activities, museums), assisted with educational activities (workbooks, puzzles), practiced positive guidance techniques with client, prepared meals, demonstrated ability to remain patient, required to hold valid “G” driver’s license to provide transportation to and from various activities.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
Education
Diploma -
Customs Border Services | Loyalist College, Secondary School Diploma | North Dundas District High School
Belleville, Ontario06.2023
High School Diploma -
North Dundas District High School
Chesterville, ON06.2019
Skills
- Hard skills:
- Crisis intervention Collaborative problem solving Documentation Health and safety practices Mental health support Case management
- Soft skills:
- Emotional intelligence Task prioritization Verbal communication Time management Flexibility
Certification
- Certified CPR and First Aid, Canadian Red Cross -2023
- Certified Security License , North West Protection - 2022
- Certified Health and Safety,
- Certified Naloxone
- Valid Criminal Record Check
Timeline
Residential Counsellor
Canadian Mental Health Association Hastings Prince Edward
03.2023 - Current
Campus Recreation Activity Facilitator
Loyalist College
09.2021 - 06.2023
Resident Support Worker
Private Family
04.2021 - 09.2021
Resident Support Worker
DESIRAY CLEMEN, Dundas Manor
01.2019 - 10.2022
Diploma -
Customs Border Services | Loyalist College, Secondary School Diploma | North Dundas District High School
High School Diploma -
North Dundas District High School
- Certified CPR and First Aid, Canadian Red Cross -2023
- Certified Security License , North West Protection - 2022
- Certified Health and Safety,
- Certified Naloxone
- Valid Criminal Record Check
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