Desi Arias
Downey
Summary
Team-oriented. Creative and innovative professional preference analysis, and strategy implementation.Bilingual professional
Overview
3
3
years of professional experience
2014
2014
years of post-secondary education
Work History
Social Media Coordinator
Nordstroms Department Store
10.2022 - 02.2024
- Created engaging content for various social media platforms.
- Assisted in developing social media strategies and campaigns.
- Collaborated with team members to produce visual content.
- Monitored social media channels for trends and audience engagement.
- Analyzed audience insights to enhance future content strategies.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Engaged with and responded to online audience through relevant comments.
Stylist Sales Associate
Saks Fifth Avenue
Miami Beach
04.2021 - 09.2023
- Assisted clients in selecting luxury items to enhance their personal style.
- Conducted merchandise returns and exchanges efficiently while maintaining customer satisfaction.
- Assisted customers in selecting clothing items based on their individual needs and preferences.
- Greeted customers, provided excellent customer service, and answered questions.
- Processed returns and exchanges quickly and efficiently while ensuring accuracy in paperwork.
- Maintained store to exacting visual standards by building attractive displays and merchandising products.
- Managed the fitting room area by ensuring it was neat, organized, and stocked with appropriate sizes of garments.
- Handled all customer complaints professionally and courteously while adhering to company policies.
Education
Bachelor of Arts - Digital Media
California State University, Fullerton
Los Angeles, CA 09.2011 - 09.2014
Downey High
Downey, CASkills
- Content creation
- Social media strategy
- Analytics interpretation
- Visual content production
- Audience analysis
- Customer relationship management
Timeline
Social Media Coordinator
Nordstroms Department Store
10.2022 - 02.2024
Stylist Sales Associate
Saks Fifth Avenue
04.2021 - 09.2023
Bachelor of Arts - Digital Media
California State University, Fullerton
09.2011 - 09.2014
Downey High