Enthusiastic employee and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with a focus on customer satisfaction and teamwork.
Overview
1
1
year of professional experience
Work History
Vision Care Associate
Optical World
01.2024 - 03.2024
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints promptly.
Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
Maintained detailed records of customer interactions, transactions, and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Scheduled and accompanied clients to medical appointments.
Jewellery Packer
Mejuri Metals
10.2023 - 12.2023
Packed products following specified instructions.
Wrapped items securely using appropriate packing materials.
Prepared documents such as invoices and purchase orders.
Reported any damaged goods or discrepancies between the actual product received versus what was ordered to management immediately upon discovery.
Maintained a clean and organized work environment, promoting safety and productivity.
Proved successful working within tight deadlines and a fast-paced environment.
Cashier
H&M
10.2022 - 05.2023
Issued receipts, refunds, credits, or changes due to customers
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers over the phone regarding store operations, product information, and order payment.
Greeted customers entering store and responded promptly to customer needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Stocked, tagged and displayed merchandise as required.
Education
Post Graduate Certificate in Accounting - Accounting
York University
Toronto, ON
04.2024
Skills
Customer Service
Problem-Solving
Teamwork and Collaboration
Clear Communication
Positive Attitude
Computer Skills
Attention to Detail
Self-Motivation and Initiative
Documentation accuracy
Time Management
Cash Handling
Critical Thinking
Fast Learner
Critical Thinking
Fast Learner
Availability
MONDAY TO SUNDAY - FULL TIME
Timeline
Vision Care Associate
Optical World
01.2024 - 03.2024
Jewellery Packer
Mejuri Metals
10.2023 - 12.2023
Cashier
H&M
10.2022 - 05.2023
Post Graduate Certificate in Accounting - Accounting
Sr. Associate, Vision Care General Field Sales & Account Management at ALCON LABORATORIES(M) SDN.BHDSr. Associate, Vision Care General Field Sales & Account Management at ALCON LABORATORIES(M) SDN.BHD