Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Derek Miller

Derek Miller

Abbotsford

Summary

Dynamic sales leader with a proven track record at, driving regional growth through strategic planning and relationship selling. Expert in training and mentoring teams, achieving sales targets, and enhancing customer satisfaction. Skilled in analytical thinking and account management, consistently identifying opportunities for expansion and improvement.

Overview

8
8
years of professional experience

Work History

Regional Sales Manager

Velocity Truck Centres
05.2024 - Current
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.

District Sales Manager

Lawson Products
07.2022 - 05.2024
  • Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Increased sales revenue by developing and implementing effective sales strategies for the district.
  • Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
  • Championed a customer-first approach within the team, ensuring all representatives understood their impact on overall customer satisfaction and retention.
  • Contributed to company growth by identifying new market opportunities for product expansion.

Branch Manager

UAP Traction
06.2021 - 11.2021
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Parts Manager

Peterbilt Pacific Inc
01.2018 - 06.2021
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.

Education

No Degree - Business Leadership

British Columbia Institute of Technology
Burnaby

High School Diploma -

Brookswood Secondary
Langley, BC
06-1999

Skills

  • Sales leadership
  • Customer service
  • Strategic planning
  • Business development and planning
  • Sales expertise
  • Relationship selling
  • Training and mentoring
  • Territory expansion
  • Account management
  • Sales tracking
  • Analytical thinking

Accomplishments

    Lawson Product 2023 Canadian Sales Manager of the Year

Languages

English

Interests

  • Playing Sports
  • Camping
  • Horseback Riding
  • Music
  • Avid Reader
  • Golf
  • Swimming

Timeline

Regional Sales Manager

Velocity Truck Centres
05.2024 - Current

District Sales Manager

Lawson Products
07.2022 - 05.2024

Branch Manager

UAP Traction
06.2021 - 11.2021

Parts Manager

Peterbilt Pacific Inc
01.2018 - 06.2021

No Degree - Business Leadership

British Columbia Institute of Technology

High School Diploma -

Brookswood Secondary
Derek Miller