Denver Thompson
Etobicoke,ON
Summary
Service-oriented driver with Number years of experience delivering Product or Service to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations and explains latest product information. Excellent time management skills to deliver Product or Service on time.
Overview
13
13
years of professional experience
Work History
Route Sales Representative
Canadian Springs
Mississauga, ON
07.2022 - 08.2024
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Maximized sales through effective territory management and strategic route planning.
- Displayed products properly at customer sites and according to company specifications and policies.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Utilized route optimization software to plan and manage delivery routes.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Processed payments, made change, and provided receipts.
Shipping and Receiving Clerk
Moneysworth And Best
Brampton, ON
06.2021 - 07.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Warehouse Order Picker
UPS
Vaughan, ON
01.2012 - 09.2019
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to achieve daily order fulfillment targets, contributing to overall warehouse productivity.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Achieved consistent punctuality and attendance, demonstrating commitment towards meeting warehouse performance objectives.
- Promoted a positive working atmosphere through respectful interactions with peers and supervisors while maintaining focus on achieving team goals.
Education
Edwin Allen High School
Toronto, ON06.2003
Skills
DZ driver
Forklift
Languages
English
Full Professional
Timeline
Route Sales Representative
Canadian Springs
07.2022 - 08.2024
Shipping and Receiving Clerk
Moneysworth And Best
06.2021 - 07.2023
Warehouse Order Picker
UPS
01.2012 - 09.2019
Edwin Allen High School