Dennyse Jara
Bellflower
Summary
Diligent receptionist with solid background in spa services. Known for consistently enhancing client experiences through personalized service and attention to detail. Demonstrated expertise in maintaining clean and serene environment while adeptly managing client schedules and needs.
Overview
5
5
years of professional experience
Work History
Lead Spa Associate/Lead Spa Coordinator
Hand And Stone
08.2021 - Current
- Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
- Conducted regular audits of treatment rooms for cleanliness standards compliance.
- Provided knowledgeable recommendations on appropriate treatments based on individual client needs, resulting in high satisfaction rates.
- Monitored employee performance, providing constructive feedback for continuous improvement.
- Assisted in inventory management tasks, ensuring adequate stock levels of products and supplies at all times.
- Addressed client concerns or complaints diplomatically while providing solutions that ensured their continued patronage.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Entrusted to handle confidential and sensitive situations in professional matter.
Sales Associate
Miniso
01.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Science - Radiologic Technology
Charles R. Drew University of Medicine And Science
Los Angeles, CA06-2026
Skills
- Effective Communication Skills
- Time Management
- Organization skills
- Data entry
- Appointment scheduling
- Prioritization and Multitasking
Languages
Spanish
Timeline
Lead Spa Associate/Lead Spa Coordinator
Hand And Stone
08.2021 - Current
Sales Associate
Miniso
01.2020 - 08.2021
Associate of Science - Radiologic Technology
Charles R. Drew University of Medicine And Science
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