Suzanne Gumera
Toronto,ON
Summary
Results-oriented sales expert with over four years of experience enhancing revenue through strategic selling, client engagement, partnerships, and tailored solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Spa Services Coordinator
Hand and Stone Massage and Facial Spa
, Ontario, Canada
11.2023 - Current
- Consistently exceeds guest satisfaction and retention goals through enhanced experiences.
- Facilitates efficient appointment scheduling and organizes front desk operations.
- Manages client records and transactions, ensuring accuracy and confidentiality.
- Drives revenue growth by upselling memberships, service upgrades, and retail products.
Territory Sales Manager
Boehringer Ingelhem
Makati, Philippines
03.2019 - 08.2025
- Driven sales growth within assigned territory, enhancing market share through strategic product promotion.
- Built and nurtured strong relationships with healthcare professionals, establishing trust and credibility.
- Effectively demonstrated the value of drug therapies, emphasizing clinical benefits to healthcare providers.
- Coordinated sponsorships for Continuing Medical Education
(CME) to support ongoing professional development for healthcare providers. - Daily Veeva CRM utilization to record detailed notes and track doctor interactions, ensuring precise follow-up and optimized engagement.
- Analyzed territory performance and market dynamics to refine strategies, consistently surpassing sales targets.
Education
Ontario College Graduate Certificate - Global Business Management
Centennial College
Scarborough, Ontario, Canada04-2025
Bachelor of Science - Business Administration in Marketing Management
La Salle University
Ozamiz City, Philippines 05-2018
Skills
- Lead prospecting and market analysis
- Business growth strategies
- Strategic planning and execution
- Sales program development
- Product sales expertise
- Brand positioning and product presentation
- Multitasking and organization skills
- Effective communication skills
- Customer relationship management
- CRM Software Proficiency: Salesforce, Veeva, SAP Concur, Zenoti
- Collaboration tools proficiency: Microsoft Teams, Veeva Engage
Accomplishments
- Brand Champion and Sales Performer 132% YTD - 2019
- Achiever for Annual Sales Target 101% - 2020
- Achiever for Annual Sales Target 106% - 2022
Certification
Initial Training Course for Professional Sales Representative
Boehringer Ingelheim, Makati City, Republic of the Philippines
April 5, 2019
Languages
English
Professional
References
Monica Nedved
Assistant Manager, Hand and Stone Massage and Facial Spa
Phone: +1 (416) 738 5537
Email : monicanedved@live.com
Timeline
Spa Services Coordinator
Hand and Stone Massage and Facial Spa
11.2023 - Current
Territory Sales Manager
Boehringer Ingelhem
03.2019 - 08.2025
Ontario College Graduate Certificate - Global Business Management
Centennial College
Bachelor of Science - Business Administration in Marketing Management
La Salle University
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