DENIZ ANAVATAN
Santa Monica
Summary
Friendly and dependable customer service professional with experience in fast paced restaurant and retail environments. Skilled in handling cash, greeting and seating guests, and ensuring smooth day to day operations. Known for a positive attitude, strong communication skills, and ability to stay calm under pressure. Passionate about delivering excellent service and creating a welcoming experience for every guest.
Overview
4
4
years of professional experience
Work History
Host Manager
Sidewalk Cafe
Venice
06.2022 - 06.2024
- Managed front of house operations and ensured smooth customer service flow.
- Performed cash register operations accurately and handled money responsibly.
- Provided assistance to servers during peak hours.
- Coordinated reservations and seating arrangements for optimal guest experience.
- Developed and implemented processes for handling customer inquiries and complaints.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Handled customer complaints in a professional manner.
Assistant Manager
United oil - Marina Del Rey
Marina Del Rey
01.2020 - 06.2022
- Managed cash handling and register operations, maintaining accuracy and security.
- Assisted in managing day-to-day operations of fuel and convenience store.
- Trained new employees on company policies and customer service techniques.
- Resolved customer complaints effectively to maintain satisfaction levels.
- Monitored compliance with safety regulations and environmental standards.
- Resolved conflicts between team members in an effective manner.
Education
MBA - Business Management
California Victor University
Pomona, CA05-2025
Bachelor of Business Administration And Management - Business Administration
Hayfield University
Fullerton, CA06-2022
Associate of Business Administration - Business Administration And Management
Santa Monica College
Santa Monica, CA06-2019
Skills
- Cash handling
- Exceptional communication
- Operational efficiency
- Guest relations
- Time management abilities
- Multitasking
- Teamwork and collaboration
- Multitasking Abilities
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Timeline
Host Manager
Sidewalk Cafe
06.2022 - 06.2024
Assistant Manager
United oil - Marina Del Rey
01.2020 - 06.2022
MBA - Business Management
California Victor University
Bachelor of Business Administration And Management - Business Administration
Hayfield University
Associate of Business Administration - Business Administration And Management
Santa Monica College