Denise Parsons
Cambridge,ON
Summary
Am looking to change career back to that of sales associate/ cashier.
Am highly motivated, with extensive customer service experience in past. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Was consistently recognized for sales performance and excellence in customer service.
Overview
36
36
years of professional experience
Work History
Child and Youth Worker
Waterloo Catholic District School Board
Kitchener, ON
03.1992 - Current
- Developed and implemented programs and activities to meet physical, emotional and educational needs of students.
- Prepared reports to define goals, weaknesses and strengths of residents.
- Taught life skills and coping mechanisms to students in one-on-one and group sessions.
- Taught and trained staff in area of BMS, for staff safety
Sales Associate
Tim Hortons
Kitchener, ON
12.2012 - 08.2013
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Accepted cash/debit payments
Cashier
Scott’s chicken Villa KFC
Cambridge, ON
07.1979 - 01.1985
- Tallied cash drawer at beginning and end of each work shift.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
Child Care Worker
Fanshawe College of Applied Arts And Technology
London, ON01.1985
Skills
- Crisis Intervention - trainer in area of crisis intervention for staff
- Honest and Ethical
- Detail-Oriented
- Problem Solving
- Reliable and Responsible
- Customer Relations
- Goal Setting and Achievement
- Team Collaboration
- Active Listening
Camping, hiking fishing, snowshoeing, kayaking
I am an avid outdoors person. I have a fair amount of knowledge in these areas
Timeline
Sales Associate
Tim Hortons
12.2012 - 08.2013
Child and Youth Worker
Waterloo Catholic District School Board
03.1992 - Current
Cashier
Scott’s chicken Villa KFC
07.1979 - 01.1985
Child Care Worker
Fanshawe College of Applied Arts And Technology
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