Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Mani Dike

St. John’s,Canada

Summary

Compassionate and results-driven social services professional with extensive experience supporting vulnerable populations in residential and community settings. Proven ability to supervise staff, plan and deliver programs, and resolve conflicts using trauma-informed, person-centered approaches. Recognized for strong leadership, excellent communication, and a commitment to fostering inclusive environments that empower clients and teams to thrive. Currently based in St. John’s and relocating to Nova Scotia in September 2025.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Child and Youth Care Worker

Blue Sky Family Care
St. John’s, NL
01.2024 - Current
  • Provide trauma-informed care and behaviour support to youth in residential care.
  • Supervise and mentor youth, implementing life skills programs to promote independence.
  • Collaborate with multidisciplinary teams to develop and review individual support plans.
  • Complete detailed daily logs, incident reports, and assessments ensuring accuracy and confidentiality.
  • De-escalate crises while maintaining client dignity and safety.

Shelter Support Worker

The Salvation Army
St. John’s, NL
01.2023 - 12.2023
  • Supervised shelter operations during shifts, ensuring safety and adherence to policies for up to 30 residents.
  • Conducted client intakes and assessments, connecting individuals with community resources.
  • Provided coaching in life skills, hygiene, and employment readiness.
  • Assisted in onboarding new staff by providing on-site training on safety and documentation protocols.

Community Support Worker

The Gathering Place
St. John’s, NL
05.2021 - 12.2022
  • Facilitated life skills and wellness workshops for guests experiencing homelessness and poverty.
  • Supported team operations by training volunteers in service delivery standards and guest engagement.
  • De-escalated conflicts using non-violent crisis intervention techniques to maintain a safe environment.
  • Built strong, trusting relationships with guests from diverse backgrounds, promoting inclusion and dignity.

Security Officer / Supervisor

Mite Security
, United Kingdom
03.2018 - 12.2020
  • Supervised site security operations, overseeing a team of security officers to ensure protocol adherence.
  • Managed staff schedules, conducted training sessions, and mentored new hires to maintain high performance standards.
  • Delivered excellent customer service while maintaining site safety and conflict resolution.

Education

Diploma - Records and Information Management

College of The North Atlantic
St. John's, NL
06-2025

Skills

  • Staff supervision & coaching
  • Program planning & facilitation
  • Conflict resolution and crisis intervention
  • Community services coordination
  • Life skills workshop delivery
  • Client-centered service delivery
  • Strong written and verbal communication
  • Team leadership and collaboration
  • Documentation and reporting accuracy
  • Cultural competency and inclusion

Certification

  • First Aid and CPR Certification
  • Applied Suicide Intervention Skills Training (ASIST)
  • Therapeutic Crisis Intervention (TCI) – Level 3
  • Diversity and Inclusion
  • Time and Stress Management

Additional Information

  • Relocating: Moving to Nova Scotia in September 2025
  • Driver’s License: Valid Canadian Driver’s License
  • Availability: Full-time with flexibility for shifts as required
  • Eligibility: Legally entitled to work in Canada; able to pass Criminal Record and Vulnerable Sector Checks

Timeline

Child and Youth Care Worker

Blue Sky Family Care
01.2024 - Current

Shelter Support Worker

The Salvation Army
01.2023 - 12.2023

Community Support Worker

The Gathering Place
05.2021 - 12.2022

Security Officer / Supervisor

Mite Security
03.2018 - 12.2020

Diploma - Records and Information Management

College of The North Atlantic

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Mani Dike