Denise Ha
Garden Grove
Summary
Motivated and detail oriented professional with a strong foundation in customer service and a growing interest in healthcare. Known for multitasking efficiently, communicating clearly, and working well with others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server - Sushi Shunka
Yuki Takishima
Costa Mesa, CA
12.2023 - Current
- Delivered exceptional customer service in fast paced dining environment.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Server - Ojai Burger
Patrick Nguyen
Orange, CA
07.2022 - 03.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Swim Instructor - Safe Splash Swim School
Mark Smith
Buena Park, CA
12.2022 - 06.2023
- Developed and implemented individualized swim lesson plans for diverse skill levels.
- Organized group swim classes, promoting teamwork and collaboration among participants.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Education
Associate of Science - Biology
Orange Coast College
Costa Mesa, CA12-2026
Skills
- Strong work ethic
- Teamwork and collaboration
- Friendly, positive attitude
- Attention to detail
- Problem solving
- Multitasking
Accomplishments
- Completed required venipuncture and capillary puncture procedures during phlebotomy training with successful specimen collections
- Scheduled to complete a 40 hour clinical externship
- Maintained full time academic course load while working part time as a server, demonstrating strong time management and reliability
- Independently taught private swim lessons, creating structured lesson plans tailored to individual skill levels
- First in family to pursue a healthcare related career, reflecting commitment and motivation toward patient care
Certification
- Certified Phlebotomy Technician
- Basic Life Support
- CDC Heads Up
Languages
English - Highly Proficient
Vietnamese - Proficient
Timeline
Server - Sushi Shunka
Yuki Takishima
12.2023 - Current
Swim Instructor - Safe Splash Swim School
Mark Smith
12.2022 - 06.2023
Server - Ojai Burger
Patrick Nguyen
07.2022 - 03.2024
Associate of Science - Biology
Orange Coast College