Denise Bonetti
San Diego
Summary
Bilingual (English/Portuguese) sales and client engagement professional with 12+ years of experience across commercial sales, financial services, and account management, complemented by experience in freelance software sales. Proven ability to drive revenue through consultative selling, build strong client relationships, and align solutions with business needs. Experienced working with Brazilian markets and engaging enterprise-level stakeholders. Skilled in positioning innovative solutions and navigating complex sales cycles.
Overview
14
14
years of professional experience
Work History
Case Manager
NAMI – National Alliance on Mental Illness
San Diego, CA
05.2023 - Current
- Apply a consultative approach to assess client needs and deliver tailored solutions
- Build relationships with multiple stakeholders, aligning services with client goals
- Track and analyze client progress data to improve outcomes
- Coordinate across teams to ensure successful implementation of service plans
Freelance Software Sales Consultant
01.2021 - Current
- Identify and engage prospective clients to introduce software solutions tailored to business needs
- Conduct discovery conversations to understand client challenges and position appropriate solutions
- Manage full sales cycle from prospecting to closing, including demos and follow-ups
- Build and maintain a sales pipeline through outbound outreach and referrals
- Collaborate with product teams or vendors to align offerings with client requirements
- Communicate value propositions and differentiate solutions in competitive markets
Residential Coordinator
Connections Housing Shelter
San Diego, CA
04.2022 - 07.2023
- Managed high-volume client interactions while maintaining strong customer experience
- Conducted needs assessments and aligned services accordingly
- Collaborated with internal teams and external partners to support client success
Intake Coordinator
PATH (People Assisting the Homeless)
San Diego, CA
02.2022 - 07.2023
- Managed intake pipeline and qualified clients for appropriate services
- Built trust quickly through strong communication and problem-solving
- Provided recommendations based on data and client assessments
Sales Representative
Kyoui
San Diego, CA
07.2018 - 11.2019
- Sold to healthcare professionals at large conferences across the U.S.
- Increased sales by 25% through consultative selling techniques
- Built strong client relationships and delivered tailored presentations
- Traveled extensively for business development
Investment Specialist
Banco Itaú BBA
Brazil
09.2014 - 05.2016
- Delivered consultative solutions to high-value clients
- Increased client portfolio by 20% within one year
- Analyzed market data and translated insights into strategies
Sales Manager
LPS
Brazil
01.2012 - 09.2014
- Led full sales cycle and managed sales teams
- Developed pipeline and closed high-value deals
- Trained teams on consultative sales strategies
- (Previous roles condensed if needed)
Education
MBA -
Faculdade Metropolitana Unidas
BrazilBachelor of Business Administration - undefined
Universidade Presbiteriana Mackenzie
BrazilSkills
- Consultative & Customer-Centric Selling
- Software & Solution Sales
- Enterprise & B2B Sales
- Pipeline Development & Prospecting
- Stakeholder Engagement & Alignment
- Competitive Positioning
- Account Management & Retention
- Data Analysis & Reporting
- CRM Tools & Microsoft Office
- Fluent in Portuguese (Brazil Market Experience)
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Case Manager
NAMI – National Alliance on Mental Illness
05.2023 - Current
Residential Coordinator
Connections Housing Shelter
04.2022 - 07.2023
Intake Coordinator
PATH (People Assisting the Homeless)
02.2022 - 07.2023
Freelance Software Sales Consultant
01.2021 - Current
Sales Representative
Kyoui
07.2018 - 11.2019
Investment Specialist
Banco Itaú BBA
09.2014 - 05.2016
Sales Manager
LPS
01.2012 - 09.2014
Bachelor of Business Administration - undefined
Universidade Presbiteriana Mackenzie
MBA -
Faculdade Metropolitana Unidas