Jermaine CLARK
Red Bluff
Summary
Reliable and punctual individual able to handle fast-paced work. Proven willingness to take on any task to support the team and help business succeed. Offer strong customer service, problem resolution and management abilities.
Overview
12
12
years of professional experience
Work History
Restaurant Supervisor
Chicken Salad Chick
San Antonio, TX
07.2025 - 01.2026
- Supervised daily operations, ensuring adherence to quality standards and customer service excellence.
- Trained and mentored staff on food safety protocols and operational procedures.
- Implemented process improvements, enhancing efficiency in order fulfillment and inventory management.
- Coordinated team schedules to optimize labor costs while maintaining service levels during peak hours.
- Conducted performance evaluations, providing actionable feedback to enhance employee development and engagement.
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
Marketing Manager
RSLN
Rio Grande Valley
01.2023 - 07.2025
- Developed and executed comprehensive marketing strategies aligning with organizational goals.
- Led cross-functional teams to enhance brand visibility and market penetration initiatives.
- Analyzed market trends and consumer insights to inform product positioning and messaging.
- Managed digital marketing campaigns across multiple channels, optimizing for engagement and conversion rates.
Certified Restaurant Supervisor
Red Lobster
Shawnee, OK
01.2022 - 04.2022
- Supervised daily restaurant operations to ensure exceptional guest experiences and adherence to quality standards.
- Implemented inventory management systems, optimizing stock levels and reducing waste in food supplies.
- Coordinated scheduling for front-of-house staff, ensuring adequate coverage during peak hours and events.
- Collaborated with kitchen staff to streamline communication, improving order accuracy and service efficiency.
Key Manager
Brew Wings
Baytown, TX
03.2020 - 12.2020
- Managed Schedules and daily operations for 15 employees.
- CoorDaily reports on daily sales.
- Assisted customers and promoted positive relations.
Server
Texas Roadhouse
Baytown, TX
02.2020 - 03.2020
- Customer Service assisting patrons entering the business for dining.
- Coordinated multiple orders each day, consistently satisfying customers with exceptional service.
- Educated guests about menus and daily specials, skillfully driving sales of target items.
Laborer
BrandSafway
Deer Park, TX
10.2019 - 01.2020
- Provided optimal support for team needs by cross-training in different tasks.
- Assisted with site finish work, including painting walls, ceilings, and trim.
- Completed accurate work based on skilled readings of available blueprints and schematics.
- Achieved targets for projects by helping manage crew activities and supplies.
Area Manager
Rio Sports Live LLC
San Benito, TX
10.2017 - 10.2019
- Brought in new business by marketing broadcast services to schools and athletic organizations.
- Fixed problems with equipment such as computers and cameras with effective troubleshooting and mechanical repair abilities.
- Managed broadcast crews scheduling announcers and camera operators.
- Worked with school administrators, IT professionals and maintenance departments for the foundation of live broadcasts. Managed a detail schedule for internet connections, power sources and camera locations.
Manager
4 Ever Memories Photo Booth
San Benito, TX
08.2015 - 10.2017
- Coordinated special event photography, including weddings, graduations and celebrations.
- Fixed problems with equipment such as cameras and computers with effective troubleshooting and mechanical repair abilities.
- Covered daily business requirements with well-organized schedule and properly delegated assignments.
- Trained staff in primary roles and strategies for exceeding goals each day.
- Managed customer experiences with a close eye on customer and team member interactions.
Motel Manager
Flip Flop Inn
South Padre Island, TX
03.2014 - 05.2016
- Delivered unparalleled service by smoothly anticipating and meeting guests' needs.
- Oversaw more than 20 check-ins each day, managing expectations and offering tips to improve stays.
- Managed smooth check-outs, discussing charges, collecting payments, and issuing statements.
- Kept rooms ready for new guests by coordinating efficient housekeeping.
- Managed reservations, check-in and check-out procedures within hotel system.
Education
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Point Isabel Independent School District
Port Isabel, TX02-2015
Skills
- Customer relations
- Guest relations
- Housekeeping coordination
- Project coordination
- Schedule management
- Hospitality management
- Complaint resolution
- Troubleshooting techniques
- Communication Skills
Timeline
Restaurant Supervisor
Chicken Salad Chick
07.2025 - 01.2026
Marketing Manager
RSLN
01.2023 - 07.2025
Certified Restaurant Supervisor
Red Lobster
01.2022 - 04.2022
Key Manager
Brew Wings
03.2020 - 12.2020
Server
Texas Roadhouse
02.2020 - 03.2020
Laborer
BrandSafway
10.2019 - 01.2020
Area Manager
Rio Sports Live LLC
10.2017 - 10.2019
Manager
4 Ever Memories Photo Booth
08.2015 - 10.2017
Motel Manager
Flip Flop Inn
03.2014 - 05.2016
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Point Isabel Independent School District