Delisha Das
Mississauga,Ontario
Overview
5
5
years of professional experience
Work History
Dental Receptionist
Smile Park Dental
Oakville, Ontario
07.2023 - Current
- Assisted with insurance claims processing and data entry, achieving over 98% accuracy in record keeping.
- Maintained accurate records of patient treatment plans, medical histories, scheduling, and financial transactions, ensuring seamless office operations and high patient satisfaction.
- Executed insurance processing, billing, claims management, and cost breakdowns, maintaining regular, proactive communication with providers to streamline processes and ensure client satisfaction.
- Utilized a CRM tracker system, ensuring data accuracy compliance, and operational efficiency achieving over 98% accuracy in record keeping.
- Coordinated referrals to specialist clinics and monitored patient transitions, enhancing provider relations & improving patient care pathways.
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
- Provided assistance to dentists during dental treatments and procedures as needed.
Cashier
Highland Farms
07.2021 - 09.2021
- Efficiently processed customer transactions, utilizing POS (Point of Sale) systems to manage purchases, handle cash, and conduct debit/credit transactions with a high degree of accuracy.
- Demonstrated strong numerical and problem-solving skills by accurately handling cash-backs, refunds, and discounts, contributing to smooth customer service operations.
- Built a positive customer experience by providing prompt service, addressing customer inquiries, and ensuring satisfaction, enhancing customer loyalty and store reputation.
Human Resource Assistant Intern
GAOTek Inc
05.2021 - 08.2021
- Executed candidate sourcing and data entry, learned of ATS, supporting efficient talent acquisition.
- Collaborated with senior HR staff to screen candidates and make data-driven hiring decisions.
- Posted job ads on LinkedIn and career websites, expanding reach through digital recruitment tools.
- Attended virtual global conferences, demonstrating skill with remote collaboration and global communication.
- Conducted mock interviews and inductions, employing interpersonal skills to ensure a positive candidate experience.
- Coordinated training sessions on performance management, organizational development, and compliance.
Event Support Staff
University of Toronto
Toronto
02.2020 - 04.2020
- Provided support at university events, utilizing organizational and logistical skills to efficiently manage check-in, registration, and attendee inquiries.
- Executed precise attendee records for post-event analysis.
- Offered exceptional customer service by addressing questions and providing directional guidance
- Collaborated with a team to troubleshoot registration issues and resolve attendee concerns, showcasing problem-solving skills and adaptability.
Education
York University - Honours Bachelor of Science in Psychology
3.8 GPA
Toronto06-2024
Skills
Certificates: BLS Provider CPR AED, IPAC, Hand Hygiene, COVID Contact Tracing
Languages: Bengali, Hindi
Software/Tools: Microsoft Office (Excel, Powerpoint, Word), Tracker, Slack, Google (Docs, Sheets, Drive), Data Management
Timeline
Dental Receptionist
Smile Park Dental
07.2023 - Current
Cashier
Highland Farms
07.2021 - 09.2021
Human Resource Assistant Intern
GAOTek Inc
05.2021 - 08.2021
Event Support Staff
University of Toronto
02.2020 - 04.2020
York University - Honours Bachelor of Science in Psychology
3.8 GPA
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