Ritu Ritu
Mississauga,Ontario
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy's
03.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Manager
McDonald’s
09.2021 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Education
International Business Management - Business Management
St Clair College
Toronto, ON12.2022
Bachelor Of Commerce - Commerce
Govt College
Hisar,Haryana06.2019
High School -
Fc Girls Sr Sec School
Hisar, Haryana03.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Self-discipline
- Customer Engagement
- Interactive communication skills
- Safe Food Handling
- Integrity and Honesty
- Safety awareness
- Leadership Qualities
- Store Opening and Closing
Languages
English
Professional Working
Timeline
Crew Member
Wendy's
03.2024 - Current
Manager
McDonald’s
09.2021 - 11.2023
International Business Management - Business Management
St Clair College
Bachelor Of Commerce - Commerce
Govt College
High School -
Fc Girls Sr Sec School
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