DEEPINDER SINGH
Brampton,ON
Summary
Detail-oriented and customer-focused professional with strong experience in client service, cash handling, sorting, administrative work, and retail operations. Seeking a Postal Clerk / Postal Services Representative position at Canada Post where I can contribute through excellent customer interaction, efficient mail processing, and dependable service.
Overview
3
3
years of professional experience
Work History
Assistant Manager / Case Filing Officer
Kaizon Immigration
06.2022 - Current
- Assisted customers/clients with forms, documents, and service inquiries, Almost 10-15 Clients Daily basis.
- Sorted and managed large volumes of applications and supporting documents, So far i have been dealt with 1000+ applications .
- Resolved client service issues professionally and promptly.
- Provided information, guidance, and forms to customers daily.
- Organized records, filing, scheduling, and office correspondence.
Grocery Clerk
Subzi Mandi
06.2023 - 12.2023
- Provided friendly customer service and assisted with purchases and returns.
- Operated cash register and handled cash transactions accurately.
- Stocked, organized, and labelled items on shelves.
- Supported customers in locating products and completing transactions.
- Reported stock levels and maintained store cleanliness.
Driver
Uber & Lyft / Uber Eats & SkipTheDishes
04.2023 - 12.2023
- Delivered excellent customer service to the public.
- Ensured timely, accurate deliveries using route optimization.
- Managed customer issues and provided professional communication.
- Assisted passengers and ensured a clean, welcoming environment.
General Warehouse Associate
TJX Companies
12.2022 - 11.2023
- Sorted, counted, scanned, and organized merchandise into correct categories.
- Matched receipts with purchase orders and processed shipments.
- Lifted totes, boxes, and items up to 50 lbs frequently.
- Prepared items for dispatch and maintained accuracy in classification.
- Worked in a fast-paced environment requiring long periods of standing.
Education
Master of Business Administration (MBA) - Marketing And Sales
Punjabi University
Patiala India04-2016
Skills
- Customer Service & Retail Skills
- Served customers in fast-paced environments (grocery, delivery, immigration offices)
- Experience providing information, answering inquiries, and resolving service issues
- Cash handling and POS operation (Subzi Mandi)
- Ability to manage customer concerns professionally and calmly
- Mail Sorting / Processing & Administrative Skills
- Sorting, organizing, and classifying documents and applications
- Strong attention to detail for reviewing documents, forms, and records
- Experience handling confidential files and completing paperwork accurately
- Fast and accurate manual sorting skills developed through warehouse and office roles
- Warehouse, Lifting & Physical Work
- Lifting up to 50–60 lbs regularly (TJX, Loader roles)
- Sorting, scanning, packing, and organizing items
- Standing for long shifts while maintaining productivity
- Communication & Problem-Solving
- Communicated with diverse clients, public, and staff (Immigration sector)
- Skilled in resolving delivery, service, or administrative issues quickly and efficiently
- Professional, patient, and clear communication in person and by phone
- Microsoft Word, Excel, Outlook
- POS systems
- GPS & routing applications
- Strong verbal and written communication
ADDITIONAL QUALIFICATIONS
- Physically fit: lift up to 50 lb regularly
- Experience in retail, customer interaction, service environment
- Ability to stand for long periods and adapt to shift/on-call work
- Strong multitasking and time-management ability
Languages
Hindi
Full Professional
English
Full Professional
Timeline
Grocery Clerk
Subzi Mandi
06.2023 - 12.2023
Driver
Uber & Lyft / Uber Eats & SkipTheDishes
04.2023 - 12.2023
General Warehouse Associate
TJX Companies
12.2022 - 11.2023
Assistant Manager / Case Filing Officer
Kaizon Immigration
06.2022 - Current
Master of Business Administration (MBA) - Marketing And Sales
Punjabi University