Songhua Wu
North York
Summary
Dynamic and detail-oriented professional with a proven track record at Trusty Immigration, excelling in tax preparation and customer service. Skilled in data entry and corporate communications, I bring enthusiasm and a keen eye for accuracy, ensuring clients receive timely and precise assistance with their tax filings and government benefits.
Overview
5
5
years of professional experience
Work History
Tax Filing Assistant
Trusty Immigration
Toronto
03.2025 - Current
- Assisted individuals with preparing and filing personal income tax returns accurately and on time.
- Assisted individuals with preparing and filing personal income tax returns accurately and on time.
- Utilized tax software (e.g., Profile) to complete filings.
- Helped clients understand and access government benefits (e.g., GST/HST credit, Canada Child Benefit).
- Maintained client confidentiality, and handled sensitive information with care.
- Collected and reviewed financial documents, such as T4 slips, RRSP contribution receipts, and other income statements.
Marketing Specialist
Provalue
Toronto
02.2024 - Current
- Responsible for planning and managing different aspects of trade shows and international events from inception to completion.
- Collaborate with various stakeholders, including internal teams, vendors, sponsors, and partners, to develop event strategies and objectives.
- Conduct thorough research to identify suitable event venues, suppliers, and service providers.
- Negotiate contracts and agreements with vendors, ensuring favorable terms and conditions.
- Develop event budgets, and track expenses to ensure cost-effective event planning.
- Coordinate event logistics, including travel arrangements, accommodation, transportation, and on-site requirements.
- Help coordinate event marketing and promotional activities, including social media campaigns, email marketing, and advertising.
- Hiring waiters, waitresses, valets, and other staff when needed.
- Managing ticket sales and running contests for large events.
- Video editing and photo editing, as required.
Remote Marketing Specialist (Web Editor)
Leag Enterprises LTD
Surrey
09.2023 - 01.2024
- Content Creation and Editing: create, edit, and proofread content for websites, ensuring it is accurate, engaging, and aligns with the organization's style and tone; update and manage the content on the website, ensuring it remains current and relevant.
- SEO Optimization: Implement and optimize content for search engines (SEO) to improve the website's visibility and ranking in search results.
- Social Media Integration: Coordinate the integration of web content with social media platforms, ensuring consistency in messaging and branding, and incorporate multimedia elements such as images, videos, and graphics into web content to enhance its visual appeal and effectiveness.
- Analytics and Reporting: Monitor website analytics to assess the performance of content and user engagement, generate reports, and use data to make informed decisions about content strategy, while keeping up to date with industry trends, best practices, and emerging technologies in web editing and content creation.
Store Manager
Tealand
Toronto
09.2020 - 09.2021
- Overall Store Operations: overseeing the day-to-day operations of the store, setting and achieving sales targets and goals, monitoring and managing inventory levels, managing inventory levels to prevent stockouts or overstock situations, and conducting regular stock assessments and reconciliations.
- Staff Management: recruiting, training, and supervising store staff, scheduling employee shifts, conducting performance evaluations, and providing feedback, providing ongoing training to staff, identifying areas for improvement, and implementing training programs.
- Sales and Marketing: developing and implementing sales strategies, analyzing sales data and trends, implementing marketing initiatives to drive sales, overseeing the arrangement and display of merchandise, ensuring that the store is visually appealing, and that products are effectively showcased.
- Customer Service: ensuring excellent customer service is provided, resolving customer complaints or issues, and maintaining a positive and welcoming store environment.
- Financial Management: managing the store budget and expenses, analyzing financial reports, implementing cost-control measures
Education
Diploma - Tax And Accounting
Ontario Career College
Toronto, ON12-2024
Bachelor of Science - Finance & Economics
University of Toronto
Toronto, None05-2021
Skills
- Language: Chinese, English, French
- Talented at bringing enthusiasm and eagerness to learn new skills in retail sales
- Tax preparation
- Customer service
- Attention to detail
- Accuracy and precision
- Data entry
- File/records maintenance
- Corporate communications
Timeline
Tax Filing Assistant
Trusty Immigration
03.2025 - Current
Marketing Specialist
Provalue
02.2024 - Current
Remote Marketing Specialist (Web Editor)
Leag Enterprises LTD
09.2023 - 01.2024
Store Manager
Tealand
09.2020 - 09.2021
Diploma - Tax And Accounting
Ontario Career College
Bachelor of Science - Finance & Economics
University of Toronto
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