Deeksha Mehra
Kingston
Summary
Motivated and versatile professional with experience in healthcare, food service, and leadership roles. Seeking a position where I can utilize my interpersonal skills, attention to detail, and customer service expertise to contribute positively to the organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Support Worker (PSW) working as a HSW
Training
11.2024 - Current
- Provide compassionate care to patients, including assistance with daily activities, medication reminders, and mobility support
- Maintain accurate patient records and report changes in health conditions to healthcare teams
- Ensure a safe and comfortable environment for clients while promoting their independence and well-being
- Build strong relationships with clients and their families to ensure effective care plans
- Will be completed in June
Team Leader
Subway
03.2022 - Current
- Supervised operations, ensuring high-quality food preparation and service
- Managed a team of employees, providing guidance and leadership to ensure productivity
- Handled customer service complaints and ensured timely resolution
- Managed employee schedules and provided training on food safety and service protocols
- Maintained inventory control, ordering supplies as needed to avoid shortages
- Part Time
Supervisor
Tim Hortons
09.2021 - 05.2024
- Supervised a team of employees, ensuring smooth day-to-day operations in a high-volume environment
- Trained and mentored new staff, ensuring adherence to company policies and procedures
- Handled customer inquiries, resolved issues, and ensured excellent customer satisfaction
- Managed inventory, placed orders, and ensured proper stock levels for efficient service
- Managed cash register and balanced cash drawers at the end of shifts
Education
Office Administration, General Arts and Science, Home Support Worker, Personal Support Worker Training
Saint Lawrence College
Kingston, Ontario12.2023
Skills
- Excellent interpersonal and communication skills
- Strong leadership and team management abilities
- Ability to multitask in fast-paced environments
- Knowledge of healthcare best practices and patient care
- Cash handling, inventory management, and POS systems experience
- Problem-solving and conflict resolution
Certification
- First Aid and CPR Certified
- Food Handler Certificate
Timeline
Personal Support Worker (PSW) working as a HSW
Training
11.2024 - Current
Team Leader
Subway
03.2022 - Current
Supervisor
Tim Hortons
09.2021 - 05.2024
- First Aid and CPR Certified
- Food Handler Certificate
Office Administration, General Arts and Science, Home Support Worker, Personal Support Worker Training
Saint Lawrence College
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