Dechen Jongdong
Etobicoke,ON
Summary
Dynamic professional with a strong passion for the music industry and a proven ability to excel in customer service roles. Skilled in effective communication, teamwork, and adapting to fast-paced environments. A creative thinker with a proactive approach, able to take direction while displaying personal initiative. Available for flexible hours, including evenings and weekends. Seeking to leverage experience in retail and event management to contribute to the Corporate Partnerships team at Live Nation.
Overview
2
2
years of professional experience
Work History
Events Associate
TMU K-POP Club
09.2023 - 12.2023
- Supported TMU K-POP Club events, including festival-themed events, orientations, and welcoming events.
- Brainstorming and generating ideas for events that align with the club's goals and interests.
- Collaborated with the events team to conceptualize and plan events
- Coordinate event logistics, including venue booking, equipment rental, and transportation arrangements.
- Assist in budget planning and monitoring to ensure events are cost-effective and within budget.
- Conduct post-event evaluations to gather feedback and identify areas for improvement for future events.
Seasonal Sales Associate
MUJI Canada Limited
10.2023 - 12.2023
- Providing excellent customer service to MUJI customers, including assisting with product inquiries, processing transactions, and maintaining a clean and organized store environment.
- Actively listened to customers to understand their needs and preferences.
- Ensured customer satisfaction by addressing inquiries and concerns promptly and professionally.
- Contributed to achieving sales targets and store goals through teamwork and effective communication.
Cast Member
Cineplex Entertainment
11.2021 - 04.2023
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Upheld company policies and procedures regarding safety, security, and guest interactions.
Education
Bachelor of Commerce - HR Management
Toronto Metropolitan University
Toronto, ON06.2024
Skills
- Initiative and Adaptability
- Creativity and Innovation
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Interest in the music industry
- Passion for learning
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Seasonal Sales Associate
MUJI Canada Limited
10.2023 - 12.2023
Events Associate
TMU K-POP Club
09.2023 - 12.2023
Cast Member
Cineplex Entertainment
11.2021 - 04.2023
Bachelor of Commerce - HR Management
Toronto Metropolitan University
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