BRITNEY THOMAS
Toronto,Canada
Summary
Detail-oriented professional with 10+ years of experience in administrative support, customer service, and data management. Completed a Postgraduate Certificate in Supply Chain Management. Skilled in managing executive schedules, coordinating travel proven ability to efficiently support senior leadership and organize meetings. Experienced in liaising with stakeholders to support functional initiatives and ensure smooth communication. Committed to driving operational excellence.
Overview
13
13
years of professional experience
Work History
Events Associate
Dominica Festivals Committee
Roseau, Dominica
08.2023 - 12.2023
- Coordinated event logistics, including vendor negotiations and supply management, leading to efficient event execution.
- Demonstrated creative problem-solving skills, troubleshooting, and resolving issues to ensure successful event execution.
- Liaised with vendors, sponsors, and stakeholders to ensure successful event execution and maintain strong partnerships.
- Proficient in using software tools, such as MS Excel, for managing records, schedules, and reports.
- Coordinated logistics for events, including venue selection, catering, transportation, and ensuring seamless operations.
Executive Secretary
Government of Dominica
Roseau, Dominica
10.2022 - 08.2023
- Coordinated domestic and international travel arrangements, including flight bookings, hotel accommodations, and itinerary preparation.
- Managed the calendar and scheduling for the Minister of Tourism, ensuring seamless coordination of meetings and appointments.
- Organized and managed executive meetings and events, including agenda preparation and logistical coordination.
- Maintained the highest level of discretion and confidentiality in handling sensitive information and communications, ensuring the secure management of confidential documents and correspondence.
- Liaised with internal and external stakeholders, fostering effective communication and collaboration across departments.
- Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.
Accounts Receivable Clerk
Springfield Trading Ltd
Roseau, Dominica
08.2013 - 12.2017
- Maintained accurate records and performed precise data entry, ensuring all information was current and easily accessible
- Maintained detailed knowledge of company policies and procedures, resulting in an increase in accuracy and efficiency of company operations
- Maintained confidentiality and integrity in handling sensitive financial data, ensuring the secure management of confidential administrative tasks
- Demonstrated meticulous attention to detail in processing transactions, ensuring accuracy in all administrative tasks
- Provided excellent service, translating to managing team morale and ensuring stakeholder satisfaction
- Managed accounts and tracked payments, ensuring accurate financial records and assisting with budget management
Data Entry Clerk/Wholesale Cashier
OD. Brisbane and Sons
Canefield, Dominica
01.2012 - 06.2013
- Effective in conveying data findings and issues clearly, facilitating strong team collaboration and coordination
- Demonstrated precision in data entry and record-keeping, ensuring high standards of quality control and process accuracy
- Maintained, analyzed, and tracked customer profiles by monitoring data and reporting anomalies, enhancing the accuracy and integrity of customer information for informed decision-making
- Utilized strong communication skills to clarify requirements and collaborate with team members, ensuring effective coordination across marketing initiatives
- Verified and recorded wholesale product inventory by conducting regular checks and updating records, maintaining accurate inventory levels, and facilitating efficient stock management
Case Packer/Palletizer
Mondelez International
Toronto, Ontario
09.2024 - Current
- Received and inspected raw materials for quality assurance before packaging.
- Maintained cleanliness of the work area throughout the shift.
- Assisted in loading and unloading pallets from conveyor belts for packaging purposes.
- Worked collaboratively with other team members to meet daily production goals.
- Followed detailed instructions for assembling boxes, inserting products, and closing them securely.
- Inspected packaged goods for defects before shipment out of the warehouse.
- Maintained an organized workspace by storing tools and supplies properly after use.
Production Worker
Genex Nutraceuticals
Vaughan, Ontario
12.2021 - 06.2023
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Adhered strictly to established guidelines and procedures while performing duties.
Education
Ontario Certificate - Supply Chain Management -Global Logistics
Seneca Polytechnic
Toronto, Ontario08.2024
BSc - Management
Grambling State University
Grambling, LA12.2021
BSc - Marketing
Grambling State University
Grambling, LA12.2021
Skills
- Travel coordination
- Zoom
- Microsoft Teams
- Coordination
- Stakeholder liaison
- Customer Service
- Analytical Thinking
- Calendar Management
- Communication
- Organizational Skills
- Problem-Solving
- Administrative Skills
- Process Improvement
- Attention to detail
- Collaboration
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Data Management
- Time Management
- Inventory Management
Timeline
Case Packer/Palletizer
Mondelez International
09.2024 - Current
Events Associate
Dominica Festivals Committee
08.2023 - 12.2023
Executive Secretary
Government of Dominica
10.2022 - 08.2023
Production Worker
Genex Nutraceuticals
12.2021 - 06.2023
Accounts Receivable Clerk
Springfield Trading Ltd
08.2013 - 12.2017
Data Entry Clerk/Wholesale Cashier
OD. Brisbane and Sons
01.2012 - 06.2013
Ontario Certificate - Supply Chain Management -Global Logistics
Seneca Polytechnic
BSc - Management
Grambling State University
BSc - Marketing
Grambling State University
Similar Profiles
Narricka JosephNarricka Joseph
Volunteer at Dominica Festivals CommitteeVolunteer at Dominica Festivals Committee
Kharem BaronKharem Baron
I.T Technician at Dominica Hospitals Authority / Dominica China Friendship HospitalI.T Technician at Dominica Hospitals Authority / Dominica China Friendship Hospital
Alyni NavarreteAlyni Navarrete
Volunteer at School FestivalsVolunteer at School Festivals