Compassionate Special Care Aide with extensive experience at Regina Senior Citizens Center, skilled in vital signs monitoring and fostering independence. Proven ability to build trusting relationships and enhance client well-being through emotional support and recreational activities. Recognized for exceptional teamwork and adaptability in delivering personalized care to diverse populations.
Overview
17
17
years of professional experience
Work History
Special Care Aide / Support Worker.
Regina Senior Citizens Center
Regina, SK
06.2021 - 08.2023
Provided compassionate support to residents, enhancing overall well-being and comfort.
Assisted with daily living activities, fostering independence and dignity among residents.
Collaborated with healthcare teams to implement personalized care plans for each resident.
Monitored and recorded vital signs, ensuring accurate health assessments for nursing staff.
Engaged residents in recreational activities, improving social interaction and mental stimulation.
Maintained clean and safe living environments, promoting hygiene standards in all areas.
Assisted with daily living activities, running errands, and household chores.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Transported clients to and from medical appointments with safety and efficiency.
Entrusted to handle confidential and sensitive situations in professional matter.
Handled incoming mail, bills and invoices and completed appropriate actions.
Scheduled daily and weekly care hours for client caseload.
Maintained entire family's schedule and organized events.
Identified needs and coordinated plans for travel and out-of-town functions.
Assisted clients with daily living activities, promoting independence and enhancing quality of life.
Sales Associate
CosmoProf Beauty Supply
Regina, SK
09.2017 - 2021
Assisted customers in selecting beauty products, enhancing overall shopping experience.
Processed transactions efficiently using point-of-sale systems to ensure accurate sales reporting.
Maintained organized product displays, promoting new arrivals and seasonal items effectively.
Educated customers on product features and benefits, fostering informed purchasing decisions.
Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels in-store.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Increased customer loyalty with personalized shopping experiences and attentive service.
Special Care Aide
Regina Lutheran Home
Regina, SK
09.2006 - 08.2009
Assisted clients with daily living activities to promote independence and well-being.
Monitored and documented client progress, ensuring accurate record-keeping and reporting.
Provided emotional support to clients, fostering positive relationships and trust.
Implemented strategies to enhance client engagement in therapeutic activities and exercises.
Supported patients'' mental well-being by engaging in meaningful conversations and recreational activities tailored to their interests.
Served as a reliable point of contact for families seeking updates on their loved one''s wellbeing and progress in the program.
Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing-promoting dignity while providing necessary support.
Managed challenging behaviors effectively through de-escalation techniques and positive reinforcement strategies.
Monitored vital signs and reported any abnormalities or concerns to nursing staff in a timely manner, helping prevent complications.
Enhanced patient comfort by providing compassionate and attentive care to individuals with special needs.
Provided mobility assistance when needed, enabling patients to participate more fully in their daily lives and maintain independence where possible.
Maintained a clean and safe environment for patients, ensuring proper sanitation and hygiene practices were followed.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Provided compassionate and patient-focused care to cultivate well-being.
Guided patients to restroom to support bladder and bowel relief requirements.
Recorded status and duties completed in logbooks for management.
Completed regular check-ins and progress report for each client.
Maintained strong connections within caregiver community to gain continuous knowledge.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.