Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Libro & Community Achievements
Timeline
Generic

Deborah Moore

Stratford,ON

Summary

Results-driven detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A strong relationship builder working closely with internal and external stakeholders. Thrives well in a fast paced , creative and dynamic environment while remaining pragmatic and focused. Extremely passionate, engaging, and driven with strong communication and inter-personal skills.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Moments Matter Facilitator

Libro Credit Union
02.2023 - Current
  • Deliver engaging learning experiences that align with organizational goals and enhance employee engagement.
  • Facilitated successful onboarding program for new hires.


Developer and Content Writer

Libro Credit Union
09.2022 - Current
  • Designed and developed pilot program "Getting comfortable with Proactivity".
  • Successfully implemented and coached over 110 staff in Huron Perth Region, the necessary skills and knowledge to deliver meaningful proactive advice and service to owners.
  • Increased proactivity by 94.4% in Huron Perth over 6 months.
  • Collaborate with Business Analyst team a measurable tracking report showcasing data on Proactivity across Huron Perth Region.

Owner Experience Representative (OER)

Libro Credit Union
11.2021 - Current
  • Provide first person exceptional experience for owners when onboarding and opening new owner accounts.
  • Participate in continuous improvement by lean thinking and engaging in problem-solving activities to support teamwork.
  • Resolved customer complaints using established follow-up procedures

Music And Drama Teacher

Kew Park Montessori, Boardwalk Montessori, Beach Montessori
09.2006 - 06.2021
  • Responsible for curriculum development for over 300 students that coincide with current curriculum standards.
  • Develop effective ways of overcoming barriers to learning.
  • Increased strategies and creative approaches to help engage pupils with physical and emotional difficulties.

Senior Account Executive

Cactus Imaging/Optium
01.1993 - 10.2004
  • Manage multiple projects from estimating, creative development through to execution within print & advertising agencies.
  • Achieved sales goals and targets by cultivating and securing new customer relationships.
  • Employed proactive and collaborative approaches to strengthen customer relationships.
  • Secured 180 new accounts to increase company revenue and drive market share.

Creator and Founder

Liam's Light Charity
06.2003 - Current
  • Secured $680,000 in donations to fund research for Pediatric Organ Transplants (SickKids).
  • Built Liam's Light Step Down Unit on 6A for children recovering from organ transplants.
  • www.liamslight.org


Education

PSPO-1 Professional Scrum Product Owner -

Scrum.Org
Toronto
08.2023

Bachelor of Arts - BFA Acting Honours

University of Windsor
Windsor, ON

Orff Certification 1 & 2 - Orff Schulwerk Certification

Royal Conservatory of Music
Toronto, ON

Skills

  • Organization and Time Management
  • Team Building and Collaboration
  • Critical Thinking
  • Collaborating with stakeholders
  • Articulate RISE 360
  • Subject Matter Expert (SME)
  • Curriculum & People Development
  • Facilitation & Classroom Management
  • Emotional Intelligence
  • Microlearning-Talent Cards

Affiliations

Member of ACTRA- The Academy of Cinema, Television, Radio Arts.

Member of Equity- Canadian Actors Equity Alliance

Certification

Articulation RISE 360

Udemy Certification-Articulate Storyline 360- Prashant Guvpta

Udemy Certificate- An Introduction to L & D - Zubin Rashid

LinkedIn Certificate-Creating a Culture for Learning

PSPO 1-Professional Scrum Product Owner 1

Disc Training-Libro Credit Union

Techniques for Adult Learning " Critical Competencies for Transferring Knowledge & Skills"- Denise Gleason Performance Consultant

LinkedIn' Certification Courses- Agile/Scrum: Becoming an Agile Coach, Introduction to Disciplined Agile, What is Discipled Agile?, Agile: It's not just for Software, Agile Foundations, Agile Product Owner Role, Scrum.

Sagen Webinar: Counseling Foundation Fundamentals.

Libro Credit Union: Moment Matter Core, Sales and Referral Services.

SLC Diversity in the Workplace & Inclusion Workshop.

Reconciliation Education Certificate-Indigenous Awareness for the Workplace: First Nations University of Canada.

BLD Canada 2022-A Path to Reconciliation.

Montessori Scaffolding Learning: Active listening & Mentoring.





Libro & Community Achievements

2023: United Way Stratford Rep

2023: World Diversity in Leadership Conference (Edmonton)

2023: Team Lead & Organizer "Summer Youth Event" Canada Day Jul 1, 2023

2022/2023: Coldest Night Walk Volunteer

2023: Junior Achievers Facilitator

2022/2023: Prosperity Day Co-Emcee Nov 11, 2022. Moderator & Volunteer 2023

2022: Libro Student Award Branch Advisory Committee

2022/2023: Christian School & Avalon Elementary Facilitator

2022: Pride Month -Libro Rainbow Flag Pin organizer/fundraiser

2022: Empty Bowls: Stratford House of Blessings Volunteer

2022: United Way Paint Night

2021: Be an Angel for a Senior Volunteer

2013-2015: Canaccord Genuity SickKids Great Camp Adventure Walkathon

2007: Today's Parent "Hero" Award Recipient


Timeline

Moments Matter Facilitator

Libro Credit Union
02.2023 - Current

Developer and Content Writer

Libro Credit Union
09.2022 - Current

Owner Experience Representative (OER)

Libro Credit Union
11.2021 - Current

Music And Drama Teacher

Kew Park Montessori, Boardwalk Montessori, Beach Montessori
09.2006 - 06.2021

Creator and Founder

Liam's Light Charity
06.2003 - Current

Senior Account Executive

Cactus Imaging/Optium
01.1993 - 10.2004

PSPO-1 Professional Scrum Product Owner -

Scrum.Org

Bachelor of Arts - BFA Acting Honours

University of Windsor

Orff Certification 1 & 2 - Orff Schulwerk Certification

Royal Conservatory of Music

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Deborah Moore