Job Search Status
Open to workDesired start date: Immediately
Open To Work
Deborah Johnson
Toronto,Canada
Work Preference
Summary
Ambitious and performance-oriented professional with experience in operations, sales, leadership, and insurance. Recognized for a strong work ethic, sharp problem-solving skills, and the ability to quickly learn and adapt in fast-paced environments. I am passionate about building meaningful client relationships, optimizing processes, and contributing to high-performing teams. Driven, dependable, and always eager to expand my skillset, I am ready to grow, take on new challenges, and deliver value wherever I go.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Uber Delivery Driver
Uber Technologies
06.2024 - Current
- Independently managed delivery operations in fast-paced urban cities, ensuring smooth logistics flow and resolving unexpected issues through proactive communication with both customers and the company.
- Achieved high customer satisfaction ratings by consistently delivering orders on time with accuracy, clear communication, and dependable service.
- Executed over 1500 successful deliveries, ensuring timely and accurate service.
Benefits Representative
American Income Life Insurance Company
02.2025 - 09.2025
- Deliver personalized consultations to union members and families, simplifying complex insurance concepts with clear, empathetic communication.
- Conduct needs-based assessments to design tailored life and financial protection solutions.
- Manage a high-volume client portfolio, ensuring strong relationships, claims support, and benefit delivery.
- Attend daily meetings and work closely with management to achieve performance targets while representing the company with professionalism and integrity.
Operations Assistant Manager
Zara Clothing Stores Inditex Yorkdale Shopping Centre
01.2024 - 06.2025
- Oversee daily floor and stockroom operations, ensuring smooth store operations and resolving issues with minimal disruption.
- Contributed to sales growth by analyzing global company KPI’s and weekly performance data and implementing improvement strategies to enhance customer satisfaction.
- Ensured compliance with health and safety standards, fostering a safe environment for clients and staff.
- Actively participated in team meetings with store and regional managers, sharing ideas to drive sales growth and improve operational efficiency.
Sales Associate
Zara Clothing Stores Inditex Yorkdale Shopping Centre
09.2022 - 01.2024
- Delivered excellent customer service, mastering POS systems and ensuring a seamless shopping experience.
- Strengthened customer satisfaction by delivering expert product knowledge, fostering professional client-focused interactions, and implementing safety and loss prevention standards.
- Worked closely with direct management to ensure consistent improvement of customer experience and operational performance of the store.
- Applied strong loss prevention techniques and sales skills to minimize shrinkage and support revenue growth while maintaining high customer satisfaction.
Education
Business Administration And Management
Trent University
Peterborough, ON01-2026
Business Administration Program - undefined
George Brown College
Toronto, ON01-2024
High School Diploma - undefined
Northview Heights Secondary School
Toronto, ON06-2023
Skills
- Customer relationship development
- Business coordination
- Problem-Solving & Adaptability
- Sales-driven customer service
- Data-driven decision making
- Teamwork and collaboration
- Clean driving record
- Exceptional written and verbal communication skills
- Dependable and reliable
Languages
English
Native or Bilingual
French
Limited Working
Certification
Life insurance & Accidental - LLQP
Availability
Fully flexible schedule with open availability, including mornings, evenings, weekends and holidays. Able to start immediately.
Timeline
Benefits Representative
American Income Life Insurance Company
02.2025 - 09.2025
Uber Delivery Driver
Uber Technologies
06.2024 - Current
Operations Assistant Manager
Zara Clothing Stores Inditex Yorkdale Shopping Centre
01.2024 - 06.2025
Sales Associate
Zara Clothing Stores Inditex Yorkdale Shopping Centre
09.2022 - 01.2024
Business Administration Program - undefined
George Brown College
High School Diploma - undefined
Northview Heights Secondary School
Business Administration And Management
Trent University