Deborah DeMuynck
Grass Valley
Summary
Results-driven supervisor with over 30 years of experience in Workers' Compensation, specializing in claims management for insured, self-insured, and permissibly uninsured entities. Extensive background in public sector claims, including school districts, municipalities, counties, and the Department of Social Services. Proven track record of effectively handling high-profile claims for major corporations such as United Airlines, FedEx, Kaiser, and Target.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
Intercare
Rocklin
11.2021 - Current
- Supervised seven senior adjusters, ensuring effective file management and quality control.
- Triaged and assigned files to optimize workflow efficiency across teams.
- Reviewed awards, reserves, and denials to facilitate accurate decision-making.
- Maintained diary for tracking case progress and deadlines.
- Conducted interviews and contributed to hiring processes for new staff.
- Delivered training sessions for team members while supporting office-wide training initiatives.
- Completed annual performance reviews to assess team member contributions and areas for improvement.
Supervisor
York/Sedgwick
Roseville
04.2015 - 11.2021
- Managed five to seven employees, including clerical staff and senior adjusters.
- Conducted annual performance reviews to assess and enhance team performance.
- Reviewed awards, reserves, and denials for accuracy and compliance.
- Participated in training programs for new employees across the office and for clients.
Senior Adjuster
York
Roseville
04.2013 - 04.2015
- Collaborated with legal teams to resolve complex claims and disputes.
- Managed claim files, documenting details and maintaining accurate records
- Negotiated settlements.
- Provided expert guidance to junior adjusters on best practices and procedures.
- Developed training materials to enhance team knowledge and operational efficiency.
- Stayed updated on industry regulations and emerging trends in claims management.
Education
Bachelor of Science -
Brandman University
Irvine, CA08-2011
Skills
- File management
- Performance reviews
- Claims resolution
- Training development
- Workflow optimization
Certification
SIP certificate
Timeline
Supervisor
Intercare
11.2021 - Current
Supervisor
York/Sedgwick
04.2015 - 11.2021
Senior Adjuster
York
04.2013 - 04.2015
Bachelor of Science -
Brandman University