Deborah Amaefule
Calgary,AB
Summary
Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Amason Computer Ltd
05.2021 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Volunteer
Health Clinic
03.2020 - 04.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Child Caregiver
Holy Child College Clinic
04.2020 - 03.2021
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Provided emotional support and guidance to children during difficult times.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Education
Bachelor of Science - Natural Sciences
University of Calgary
Calgary, ABHigh School Diploma -
Holy Child College
Lagos, Nigeria09.2021
Skills
- Team Player
- Calendaring and Scheduling
- Organizational skills
- Microsoft Office
- Cleaning and Sanitizing
- Planning and Leading Activities
- Child Supervision
- Customer Experience
- Safe Food Serving
Hobbies
Dancing, Listening to Music, Singing, Drawing, Travelling, Hiking, Swimming and Make-up artistry.
Timeline
Customer Service Representative
Amason Computer Ltd
05.2021 - 07.2023
Child Caregiver
Holy Child College Clinic
04.2020 - 03.2021
Volunteer
Health Clinic
03.2020 - 04.2021
Bachelor of Science - Natural Sciences
University of Calgary
High School Diploma -
Holy Child College
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