Debbie Obiedo
Kelseyville
Summary
Dynamic Customer Service Representative with expertise in enhancing customer experiences. Proven ability in conflict resolution and relationship building, eager to contribute to team success.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Running Creek Casino
Upper Lake
04.2025 - Current
- Provided information about gaming options and promotions to patrons.
- Monitored gaming areas for compliance with safety and regulations.
- Engaged customers in a friendly manner to enhance their experience.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Some College (No Degree) - General Business
Western Nevada College
Carson City, NV11-2006
Skills
- Customer service
- Compliance monitoring
- Relationship building
- Conflict resolution
- Promotions knowledge
- Customer relationship management
- Data entry accuracy
- Problem solving
- Active listening
- Typing 50 wpm
- Call center operations
- Call center experience
- Administrative support
- Team collaboration
- Effective communication
- Attention to detail
References
References available upon request.
Affiliations
Dance studio owner - Fernley Nevada - Phillips Wisconsin
Timeline
Customer Service Representative
Running Creek Casino
04.2025 - Current
Some College (No Degree) - General Business
Western Nevada College