Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Debbie Daniels

Amherstview,ON

Summary

Dynamic professional with a proven track record at Health Care Connect, excelling in customer support and organizational skills. Enhanced patient satisfaction through exceptional service as a COVID-19 Screener at Helen Henderson Care Centre. Proficient in data entry and adept at prioritizing tasks to ensure timely connections between patients and physicians.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Navigator

Health Care Connect
09.2023 - 09.2025

Answered incoming phone calls for patients seeking nurse conversations

Taking medical information to connect patients with physicians

Updating patient information within the health care connect system to allow connections with physicians

COVID-19 Screener

Helen Henderson Care Centre
03.2022 - 10.2022
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
  • Increased overall patient satisfaction through exceptional customer service during the screening process, addressing questions or concerns promptly.
  • Reduced errors in data entry by carefully recording patient information and ensuring accurate test results documentation.

Education

Academy of Learning Career College
Kingston, ON

Skills

  • Proficient in customer support
  • Strong organizational abilities
  • Effective time management
  • Adept at prioritizing tasks to meet deadlines

Languages

English
Full Professional

Certification

medical office administration

Timeline

Navigator

Health Care Connect
09.2023 - 09.2025

COVID-19 Screener

Helen Henderson Care Centre
03.2022 - 10.2022

Academy of Learning Career College
Debbie Daniels