Michael James
San Jose
Summary
Reliable and detail-oriented professional with experience in customer service, vehicle prep, logistics, and team coordination. Proven ability to meet performance goals, manage scheduling, and deliver top-notch service in fast-paced environments. Seeking to bring strong organizational skills and hands-on experience to Tesla's Delivery Vehicle Prep team.
Overview
3
3
years of professional experience
Work History
Navigator
Junk Kings
San Jose
09.2024 - 02.2025
- Provided navigation support to drivers for efficient route planning to job sites.
- Booked junk removal appointments and maintained accurate job schedules.
- Called customers to confirm service details and provide estimated arrival times.
- Prepped vehicles for daily operation and assisted in loading trucks with junk.
- Set company records for the highest revenue in a single day, and the most jobs booked in one day.
Assisstant Manager
Y-Not Enterprises Inc.
San Jose
07.2022 - 09.2024
- Delivered exceptional customer service, ensuring a high level of satisfaction
- Maintained strong product knowledge to assist customers and train staff
- Managed payroll processing and operated the point-of-sale (POS) system
- Handled inventory control, product ordering, and restocking
- Consistently met and exceeded monthly sales goals
Education
GED -
Santa Clara County
San Jose, CA09-1996
Skills
- Customer service and communication
- Route planning and navigation
- Inventory Management and Product Ordering
- Staff Training and Team Support
- Problem Solving and Adaptability
- Vehicle preparation and load management
- Sales Goal Achievement
- Phone Etiquette and Client Coordination
- Scheduling and time management
- Point of Sale (POS) System Operation
Timeline
Navigator
Junk Kings
09.2024 - 02.2025
Assisstant Manager
Y-Not Enterprises Inc.
07.2022 - 09.2024
GED -
Santa Clara County
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