Deanna Staeger
Mississauga,ON
Summary
Dynamic manager with a proven track record at California Sandwiches, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and conflict resolution, while fostering strong relationships with customers and suppliers. Skilled in multitasking and decision-making, consistently delivering high-quality service in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Manager
California Sandwiches
Mississauga, ON
09.1999 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Coordinated stock replenishment.
- Thrived in dynamic and high-pressure settings.
- Processed customer payments accurately.
- Developed staff schedules to optimize workflow.
- Enhanced customer satisfaction through effective service delivery.
- Prepared ingredients for cooking and ensured quality standards.
- Executed the processing of large-scale orders.
- Selected candidates for employment.
- Conducted training sessions for new hires.
Education
Highschool -
Loyola Catholic School
Mississauga, ONSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Shift scheduling
- Recruiting and interviewing
- Vendor management
- Multitasking
- Organizational skills
- Hiring and training
- Scheduling and coordinating
Timeline
Manager
California Sandwiches
09.1999 - Current
Highschool -
Loyola Catholic School