Deanna Pappas
Whitchurch-Stouffville
Summary
Effective student committed to learning, developing skills, and sharing knowledge. Motivated to excel in the workplace and create long lasting connections with co-workers as well as guests. In my years of working I've developed skills within the workplace as well as everlasting life skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Richmond Hill, ON
07.2022 - 08.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Hostess
Milestones Bar & Grill
Markham, ON
06.2021 - 02.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Bachelor of Arts - Psychology
Queen's University
Kingston, ON04.2027
High School Diploma -
St Augustine Catholic High School
Markham, ON06.2023
Skills
Problem-Solving
Communication
Leadership
Collaboration
Analytic Skills
Certification
CPR/AED
Smart Serve
WHMIS
Timeline
Barista
Starbucks
07.2022 - 08.2023
Hostess
Milestones Bar & Grill
06.2021 - 02.2022
Bachelor of Arts - Psychology
Queen's University
High School Diploma -
St Augustine Catholic High School