Dean Fry
Fergus
Summary
Dynamic professional with a proven track record excelling in club fitting and sales, recognized for surpassing performance metrics. I have a knack for problem-solving and attention to detail, significantly enhancing customer satisfaction and repeat business.
Overview
10
10
years of professional experience
Work History
Master Club Fitter
Club Champion
09.2020 - Current
- Applied my expertise in finding the right product for customers.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Created and maintained relationships for repeat business.
- Worked well in a team setting, providing support and guidance.
- Strong attention to detail when building product.
Assistant Golf Professional
Bigwin Island Golf Club
04.2015 - 08.2020
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
Education
Diploma - Professional Golf Management
Humber College
Toronto, ON10-2016
Skills
- Office administration
- Jonas, NetSuite, Salesforce expert
- Sales and marketing
- Problem-solving
- Attention to detail
- Club Building
- Professional customer service
Timeline
Master Club Fitter
Club Champion
09.2020 - Current
Assistant Golf Professional
Bigwin Island Golf Club
04.2015 - 08.2020
Diploma - Professional Golf Management
Humber College
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