Dean Blackskull
Merritt,BC
Summary
New aviation professional with recent completion of generic flight dispatcher training. Known for collaborative approach and ability to adapt to dynamic environments. Ability to relocate to begin a new position.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Postal Clerk
Canada Post Corporation
12.2012 - Current
- Sorted and delivered mail into post office boxes with high levels of accuracy.
- Assisted customers with mail and shipping, ensuring proper labeling and timely delivery.
- Completed financial transactions with customers including those subject to Anti-Money Laundering legislation.
- Prioritized tasks and met deadlines even under high-pressure circumstances.
- Adapted to changing business volumes during holiday periods and staff absences.
- Developed strong knowledge of corporate policies and procedures, providing informed assistance to customers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Provided service and sales to walk-in customers.
- Identified opportunities for process improvements within the workplace leading to increased productivity among the team.
- Monitored performance of junior team members and offered support.
- Collaborated with off-site management and ensured all necessary tasks were completed in a timely manner.
- Used motorized and manual material sorting equipment to unload mail, parcels, and promotional materials.
Recycling Truck Driver
Urban Impact Recycling
05.2008 - 12.2012
- Operated a variety of specialized vehicles in various sizes up to 26,000 kg GVWR on set and on demand routes to collect materials from corporate customers for recycling.
- Assisted in the optimization of routes to maximize time and resource efficiency.
- Educated customers on proper recycling practices during pickups, leading to increased recycling accuracy.
- Maintained a safe working environment with proper safety protocols including pre- and post-trip inspections.
- Provided exceptional customer service when interacting with customers, addressing any questions or concerns with professionalism and expertise.
Education
Certificate - Airline Flight Dispatcher Training Program
Flight Dispatch Training Inc.
Markham, ON10-2024
Skills
- Multitasking Abilities
- Problem-solving Abilities
- Customer Service
- Conflict Resolution
- Attention to Detail
- Time Management Abilities
- Task Prioritization
- Effective Verbal/Written Communication
- Proficient in Windows-based Computer Environment
- Excellent Spatial Perception Abilities
Certification
- Industry Canada Restricted Operator Certificate - Aeronautical (ROC-A) - completed October 2024
- Passed Transport Canada generic flight dispatcher examinations FDMET (Meteorology) and FDOPS (Operations) - completed October 2024
Timeline
Postal Clerk
Canada Post Corporation
12.2012 - Current
Recycling Truck Driver
Urban Impact Recycling
05.2008 - 12.2012
Certificate - Airline Flight Dispatcher Training Program
Flight Dispatch Training Inc.
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