Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Daylen Singer

Grande Prairie

Summary

During my time with McDonald's, I have learnt and excelled in all stations from kitchen to service. My time in the kitchen allowed me to learn plenty about teamwork in a fast-paced environment and leadership to ensure the product gets made efficiently and correctly. My time in service helped me build strong skills in guest experience and allowed me to be much more confident when speaking to others. While in service, taking customer orders also strengthened my ability to think fast and uniquely because oftentimes, customers will have an odd/unique request that I must fulfill.

Overview

3
3
years of professional experience

Work History

Guest Experience Leader

McDonald's
03.2022 - Current
  • Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive guest feedback.
  • Contributed to revenue growth by upselling additional products when appropriate during guest interactions.
  • Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
  • Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.

Office / Shop Cleaner

Control Tech
11.2021 - 01.2022
  • Organized cleaning supplies to optimize efficiency in daily tasks.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.

Education

Bachelor of Computing Science (First Year) - Data Structures, Algorithms And Logic

North Western Polytechnic
Grande Prairie, AB
04-2028

High School Diploma -

Peace Wapiti Academy
Grande Prairie, AB
05-2024

Skills

  • Technical Proficiency
  • Effective Problem Solving
  • Exceptional communication
  • Positive attitude and behavior
  • Great interest in learning
  • Guest communication
  • Creativity and innovation
  • Multitasking Abilities

Interests

  • Computer programming
  • Robotics
  • Cooking / Baking
  • Concert Band
  • Hunting
  • Gaming

Timeline

Guest Experience Leader

McDonald's
03.2022 - Current

Office / Shop Cleaner

Control Tech
11.2021 - 01.2022

Bachelor of Computing Science (First Year) - Data Structures, Algorithms And Logic

North Western Polytechnic

High School Diploma -

Peace Wapiti Academy
Daylen Singer