Dawit Musa Hassan
Calgary,AB
Summary
Motivated and reliable team member with over three years of experience in fast-paced retail and food service environments. Skilled in delivering excellent customer service, managing time effectively, and working collaboratively to meet team goals. Quick to learn new tasks, adaptable under pressure, and focused on maintaining high standards of cleanliness, safety, and efficiency. Eager to bring a strong work ethic, and positive attitude to a dynamic team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Associate
Sportcheck
Calgary, Alberta
06.2023 - 02.2025
- Monitored customer satisfaction trends and identified service improvement opportunities.
- Coordinated with various departments to ensure timely project completion.
- Attended weekly team meetings to discuss progress and support task execution.
- Collaborated with team members to meet project deadlines and achieve daily objectives.
- Supported assembler teams by training new employees and enforcing safety protocols.
- Promoted safety guidelines to maintain a safe and productive work environment.
Crew Team Member
Tim Hortons
Calgary, Alberta
11.2021 - 06.2023
- Delivered fast, friendly customer service during high-volume shifts, helping to ensure smooth and efficient store operations.
- Accurately operated the cash register and handled payments, consistently maintaining a high level of attention to detail.
- Prepared food and beverages according to customer specifications while following all food safety and portion guidelines.
- Trained and supported new team members to help them learn procedures, and provide consistent service.
- Maintained cleanliness of the store, including counters, dining area, and restrooms, to meet hygiene and brand standards.
- Collaborated with team members to complete tasks quickly, and keep up with rush periods during peak hours.
Education
High School Diploma -
Bishop McNally High School
Calgary, AB06-2020
Skills
- Customer service excellence
- Team collaboration
- Cash handling and POS operation
- Time management
- Attention to detail
- Problem solving
- Adaptability
- Workplace safety and cleanliness
Languages
English
Native/ Bilingual
Certification
- ProServe Certification (Alberta)
- WHMIS (Workplace Hazardous Materials Information System)
Timeline
Team Associate
Sportcheck
06.2023 - 02.2025
Crew Team Member
Tim Hortons
11.2021 - 06.2023
High School Diploma -
Bishop McNally High School
Similar Profiles
Rebekah PoxleitnerRebekah Poxleitner
Sales Associate(I Am Able to Select Own Hours) at SportcheckSales Associate(I Am Able to Select Own Hours) at Sportcheck
Lynden JonesLynden Jones
Retail Sales Associate at SportcheckRetail Sales Associate at Sportcheck
Patrick DanososPatrick Danosos
Accounting Intern at Calgary Counselling CentreAccounting Intern at Calgary Counselling Centre
Mel CMel C
Clinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed CentreClinical/Operations Supervisor at Pre-Analytics (Accession), Peter Lougheed Centre
David KausmannDavid Kausmann
Business Development Manager at Parkland Fuel Corporation – On the RunBusiness Development Manager at Parkland Fuel Corporation – On the Run