Anirudh Mannan
North York,ON
Summary
Hospitality and travel and tourism professional with 2 years of hands-on experience in bar and quick-service restaurant (QSR) environments. Adept at delivering exceptional customer service, managing operations efficiently, and enhancing guest experiences. Proven entrepreneurial background in management, showcasing strong organizational skills, strategic thinking, and a keen ability to drive business success. Proficient in leveraging digital platforms and implementing effective promotional strategies.
Overview
4
4
years of professional experience
Work History
Team Associate
Tim Hortons
03.2023 - Current
- Prepare food and beverages by Tim Horton's standards and take orders from customers.
- Work successfully in a group climate to offer quick and productive support to clients.
- Assisted newly hired team members by explaining company procedures and standards.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Front Desk Associate
Adda Bistro and Bar
09.2022 - 12.2022
- Take orders from customers, suggest menu items to them, and make sure they're happy with their meal are all examples of exceptional customer service
- Make sure that all meals are cooked to perfection and served promptly by preparing them in accordance with the instructions on the menu
- Arranged different menu things as indicated by recipe determinations
- Maintained a neat and tidy kitchen while adhering to sanitation and safety guidelines
- Helped in the inventory of food and supply orders
- Collaborated with other members of the kitchen staff as well as servers to guarantee that each order was fulfilled promptly and accurately.
Hotel Management Trainee
Lalit
06.2020 - 11.2020
- Handled a wide range of tasks in all hotel departments, including front desk operations, guest services, housekeeping, and food and beverage
- Collaborated with teams to ensure smooth check-ins, provide exceptional customer service, maintain cleanliness, and uphold quality standards
- Assisted in event planning, inventory management, and implementing operational procedures to enhance guest satisfaction.
Education
Entrepreneurship Management: Business Management - Entrepreneurial -
Enterprise
George Brown College
Toronto, ON04.2023
Post-Degree Certificate - Hospitality and Tourism Management
Niagara College
Toronto, ON11.2022
Bachelor of Science - Hospitality and Tourism Management
Chandigarh Institute of Hotel Management
03.2021
Skills
- Customer Service Excellence
- Operational Management
- Entrepreneurial Management
- Sales and Upselling
- Team Leadership
- Problem-Solving
- Time Management
- Communication
- Financial Acumen
Timeline
Team Associate
Tim Hortons
03.2023 - Current
Front Desk Associate
Adda Bistro and Bar
09.2022 - 12.2022
Hotel Management Trainee
Lalit
06.2020 - 11.2020
Entrepreneurship Management: Business Management - Entrepreneurial -
Enterprise
George Brown College
Post-Degree Certificate - Hospitality and Tourism Management
Niagara College
Bachelor of Science - Hospitality and Tourism Management
Chandigarh Institute of Hotel Management
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