
Dedicated Food Service Supervisor with 3.5+ years of progressive Canadian hospitality experience. Promoted from Paid Intern to Supervisor based on leadership, service excellence, and operational efficiency. Skilled in staff scheduling, inventory control, guest experience management, and maintaining high online ratings. Strong ability to lead teams in fast-paced restaurant environments while ensuring service quality and compliance.
•Supervise daily restaurant operations and lead front-of-house staff.
•Prepare weekly schedules and ensure optimal labour coverage.
•Monitor inventory levels and control food costs.
•Resolve customer concerns to maintain high satisfaction standards.
•Manage Google Business reviews and online reputation.
•Train new staff on service standards and POS systems.
•Ensure compliance with food safety and workplace regulations.