DAVINDER PAL SINGH
Cambridge,ON
Summary
Passionate and driven professional seeking a dynamic organization to contribute to personal and organizational goals. Dedicated to making a significant impact and building a successful career through hard work and commitment.
Overview
2
2
years of professional experience
Work History
Repair Technician
Mac Repair Man
Cambridge, ON
07.2024 - Current
- Repaired and replaced broken parts of mobile phones, such as displays, batteries, motherboards and other components.
- Diagnosed issues with customers' mobile devices to determine necessary repairs or replacements.
- Installed new software updates on customer's mobile phones.
- Assisted customers in setting up their phone accounts and transferring data from one device to another.
- Performed troubleshooting procedures for common problems related to mobile phones.
Retail Sales Supervisor
Freedom Mobile
Cambridge
12.2022 - 06.2024
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
Education
College diploma - Strategic Global Business Management
CONESTOGA COLLEGE
Ontario12.2022
Bachelor of Business Administration -
Rayat Bahra College
Punjab05.2019
Skills
- Excellent customer service
- Upselling
- Problem-Solving
- Relationship selling
- Advanced troubleshooting
- Mobile Device Management
Timeline
Repair Technician
Mac Repair Man
07.2024 - Current
Retail Sales Supervisor
Freedom Mobile
12.2022 - 06.2024
College diploma - Strategic Global Business Management
CONESTOGA COLLEGE
Bachelor of Business Administration -
Rayat Bahra College
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