Azhankhan Kalyani
ON
Summary
Dynamic Service Technician with a proven track record at BMW Autohaus, excelling in advanced diagnostics and exceptional customer service. Skilled in troubleshooting and preventive maintenance, I enhance vehicle reliability and customer satisfaction. Recognized for training junior technicians and maintaining meticulous service records, fostering a culture of continuous improvement.
Knowledgeable of Automotive as an engineer with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Service Technician
C MAC Automotive Repair
12.2024 - 07.2025
- Diagnosed and repaired vehicle issues using advanced diagnostic tools and equipment.
- Assisted in training new technicians on proper repair techniques and safety protocols.
- Maintained accurate records of repairs and services performed for efficient workflow management.
- Provided exceptional customer service by effectively communicating repair processes and recommendations.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Service Technician
BMW Autohaus
01.2021 - 06.2021
- Diagnosed vehicle issues using advanced diagnostic tools to ensure optimal performance.
- Performed routine maintenance tasks, including oil changes and tire rotations, enhancing vehicle reliability.
- Assisted in troubleshooting electrical and mechanical problems, contributing to efficient repairs.
- Maintained accurate service records to track repairs and customer interactions effectively.
- Collaborated with team members to streamline service processes and reduce turnaround time.
- Implemented safety protocols during repairs, ensuring compliance with industry standards.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Service Technician
TATA Motors
05.2020 - 11.2020
- Engaged with customers to explain services performed, enhancing overall satisfaction and trust.
- Participated in ongoing training programs to stay current with automotive technology advancements.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
- Examined new and replacement parts to uncover defects.
Service Technician
Hyundai Motors
06.2018 - 11.2018
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Completed customer orders and warranty services according to manufacturer specifications.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Utilized advanced diagnostic tools to quickly identify vehicle issues, reducing troubleshooting time and labor costs.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Enhanced customer satisfaction by diagnosing and repairing complex automotive issues in a timely manner.
Education
Post-Graduate Certificate - Automotive Engineering
Fanshawe College of Applied Arts And Technology
London, ON05-2025
Post-Graduate Diploma - Automotive Engineering
Fanshawe College of Applied Arts And Technology
London, None05-2025
Bachelor of Science - Automotive Engineering
SALITER
Ahmedabad 06-2021
Diploma in Automobile Engineering - Automotive Engineering
L.J University
Ahmedabad06-2019
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Service reports
- Mechanical aptitude
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
gujrati
Native or Bilingual
Timeline
Service Technician
C MAC Automotive Repair
12.2024 - 07.2025
Service Technician
BMW Autohaus
01.2021 - 06.2021
Service Technician
TATA Motors
05.2020 - 11.2020
Service Technician
Hyundai Motors
06.2018 - 11.2018
Post-Graduate Certificate - Automotive Engineering
Fanshawe College of Applied Arts And Technology
Post-Graduate Diploma - Automotive Engineering
Fanshawe College of Applied Arts And Technology
Bachelor of Science - Automotive Engineering
SALITER
Diploma in Automobile Engineering - Automotive Engineering
L.J University
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