Dedicated sales professional that is results-oriented that engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sale goals
Overview
24
24
years of professional experience
Work History
Senior Territory Manager
NCA / Whitecap Supply
02.2017 - 12.2023
Successfully grew 2 territory's to have sales of over $3,000,000.00 while maintaining higher than average margins within the company
Sustained revenue streams from existing accounts with consistent follow-up and regular account servicing
Cross-sold effectively by consulting with customers and maintaining expert-level knowledge of products and services
Consistently achieved sales targets while maintaining higher than average margins in the company
Prospected and expanded existing customer base through cold call and referrals
Trained new sales representatives in product knowledge and selling techniques
Coordinated closely with internal teams, such as logistics, finance, and support staff
Implemented brand strategy across multiple locations, built connections and helped plan new business development approaches.
President
Milton West Fish and Game Club Ltd
04.2011 - Current
Leading a Not for Profit Organization comprised of share holders and executive directors
Implemented a substantial habitats improvement program that involved working closely with local Conservation, town and Ministry agencies to obtain grants, funding and expertise
Participated in establishment and implementation of organizational policies and procedures
Managed budgets and financial resources for annual expenditures and also long term capital projects
Oversaw substantial work projects including design, budgeting, labor and materials.
Outside Sales Representative
NCA
03.2007 - 02.2017
Developed and maintained relationships with clients to ensure repeat business
Established rapport with potential customers through cold-calling techniques or face-to-face meetings
Estimated and quoted prices, credit or contract terms and delivery dates
Exceeded quotas frequently with continuous product pushes and attention to customer needs
Sustained revenue by bringing in new customers and continuously connecting with established accounts
Provided outstanding customer service by addressing concerns, answering questions, and resolving issues promptly.
Inside Sales Representative
NCA
01.2001 - 03.2007
Processed customer orders and contracts to foster continuous satisfaction
Used company pricing system to create and review estimates and verify invoice accuracy
Continuously improved product knowledge through ongoing education about features, benefits, and applications
Established long-term relationships with clients by providing exceptional service and support throughout sales process
Accomplished multiple tasks in a fast-paced environment
Enhanced customer satisfaction with fast, knowledgeable service
Contributed to team effort by meeting performance goals and assisting colleagues when needed.
Education
3 Yr Diploma - Business - Marketing -
Sheridan College
Skills
Account Management
Sales Planning
Sales Presentations
Multitasking and Organization
Relationship Building
Timeline
Senior Territory Manager
NCA / Whitecap Supply
02.2017 - 12.2023
President
Milton West Fish and Game Club Ltd
04.2011 - Current
Outside Sales Representative
NCA
03.2007 - 02.2017
Inside Sales Representative
NCA
01.2001 - 03.2007
3 Yr Diploma - Business - Marketing -
Sheridan College
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