DAVID THURBER
Sacramento
Summary
Dynamic professional with extensive experience in team leadership and customer service. Proven track record in training and developing employees, enhancing performance and operational efficiency. Expertise in conflict resolution and staff scheduling, driving improvements in sales and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Assistant Store Manager
SmartStop Self Storage
Sacramento
06.2024 - 05.2025
- Executed rental agreements for storage units efficiently.
- Managed financial transactions and banking activities accurately.
- Maintained comprehensive knowledge of all products and services offered.
- Promoted general curb appeal to enhance customer experience.
Security Officer
Allied Universal
Sacramento
08.2021 - 06.2024
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Adhered to post orders while maintaining a visible presence around the property.
- Provided escorts for visitors as needed throughout the facility.
Driver
Uber/Lyft
Sacramento
06.2019 - 06.2021
- Pick up and drive people to various locations in the greater Sacramento area
Census Field Supervisor
Census Bureau
03.2020 - 10.2020
- Supervised a team of 20-30 enumerators to efficiently gather information for the 2020 Census
Multi Store Leader
Payless ShoeSource, LLC.
Sacramento
08.1995 - 06.2019
- Managed a staff of 15-20 associates at 3 store locations
- Interacted with customers daily with highly positive feedback
- Recruited, interviewed, and onboarded new employees
- Coordinated weekly merchandise floor moves to advertise new promotions and products
- Trained other managers on new technologies
- Directed and supervised employees engaged in sales, reconciled cash receipts, and performed services for customers
- Planned and prepared work schedules and recorded employees' work schedules and timecards
- Conferred with management to develop best of kind methods and procedures to increase sales
Education
Bachelors of Science - Business Administration/Finance
CSU Long Beach
Long Beach, CASkills
- Team leadership and coaching
- Employee training and development
- Customer service excellence
- Staff scheduling and loss prevention
- Conflict resolution strategies
Languages
Spanish
Limited
German
Elementary
References
References available upon request.
Timeline
Assistant Store Manager
SmartStop Self Storage
06.2024 - 05.2025
Security Officer
Allied Universal
08.2021 - 06.2024
Census Field Supervisor
Census Bureau
03.2020 - 10.2020
Driver
Uber/Lyft
06.2019 - 06.2021
Multi Store Leader
Payless ShoeSource, LLC.
08.1995 - 06.2019
Bachelors of Science - Business Administration/Finance
CSU Long Beach
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