David Misiuda
Brights Grove
Summary
Interested in beginning a new career path. Very open to travel across Canada to fill demand. Hours are very flexible. Have lot's of experience working face to face with customers and willing to discuss or answer any questions regarding past experience or future expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
06.2022 - Current
- Prepared the team each shift to ensure efficiency throughout the day for the fastest service. Needed to maintain a set time per customer on an hourly basis.
- Supervised new inventory intake twice a week to ensure our orders were accurate.
- Handled customer escalations to ensure customer satisfaction and repeat business.
Data Entry
Energuy
12.2021 - 06.2022
- I was tasked with assessing home energy levels for customers and offering home upgrades and rebates.
- Worked with home owners to ensure satisfaction and repeat business via email.
- Lots of experience with H2K working on both D files and E files.
Education
High School Diploma -
St John's College
Brantford, ON06.2015
Skills
- Friendly and outgoing
- Customer service skills
- Can de-escalate unhappy customers
- Training and mentoring
- H2K experience
Certification
- Ontario Smart Serve
- Ontario Food Handler's
- Ontario Health and Safety
- First Aid
Timeline
Supervisor
Tim Hortons
06.2022 - Current
Data Entry
Energuy
12.2021 - 06.2022
High School Diploma -
St John's College
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