Experienced system administrator with several year background in information technology. Expert the field and systems. Known for best-in-class hardware and software knowledge and detail-oriented project roll outs.
Overview
4
4
years of professional experience
Work History
IT Technician
Gibraltar Mine
McLeese Lake, BC
04.2025 - Current
Installed and configured hardware and software for mining operations.
Provided technical support to employees on IT-related issues.
Assisted in troubleshooting network connectivity problems across site systems.
Documented technical procedures for future reference and training purposes.
Collaborated with team members to enhance IT service delivery processes.
Troubleshot system issues related to network connectivity, software installation and configuration, printing.
Systems Administrator
Cloud9 Solutuions
Surrey, British Columbia
03.2024 - 04.2025
Managed user accounts and permissions across multiple systems and platforms.
Monitored system performance and ensured optimal operation of servers.
Installed software updates and security patches on various systems.
Provided technical support to staff for hardware and software issues.
Documented system configurations and procedures for future reference.
Troubleshot application errors and provided technical support to end-users.
Deployed operating systems upgrades and security patching in accordance with IT policies.
Systems Administrator
Williams Lake Rental Management
Williams Lake, BC
08.2022 - 03.2024
Installed, tested and evaluated new systems, applications and patches.
Performed regular backups of critical data and documents.
Set up, optimized, and managed network equipment.
Created configuration guides for deploying new desktops, laptops and mobile devices.
Analyzed system logs to identify suspicious activities or anomalies.
Implemented security measures such as firewalls, antivirus programs.
Managed email routing and internal message protocols to support reliable delivery of communications.